Diana Sanders
Customer Service Representative
Mays Landing,NJ
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Eager childcare provider always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Customer Services Representative
AtlantiCare Behavioral Health
Egg Harbor Township, NJ
05.2022 - Current
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Maintained regular contact with clients to inform about transactions and performance.
Medical Assistant
Weisman Children's Rehab Hosital
Atlantic City, New Jersey
05.2014 - 07.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
Casino Table Games Dealer
Harrahs Casino And Resort
Atlantic City, New Jersey
05.2003 - 06.2011
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
Education
No Degree - Social Work
Stockton University
Absecon, NJ 09.2017 - 01.2018
Associate of Science - General Studies
Atlantic Cape Community College
Mays Landing, NJ 05.2017 - 05.2019
Bachelor of Arts - BSW
Rutgers, The State University of New Jersey
New Brunswick, NJ 09.2019 - 05.2021
Skills
Child Supervision
undefinedTimeline
Customer Services Representative
AtlantiCare Behavioral Health
05.2022 - Current
Bachelor of Arts - BSW
Rutgers, The State University of New Jersey
09.2019 - 05.2021
No Degree - Social Work
Stockton University
09.2017 - 01.2018
Associate of Science - General Studies
Atlantic Cape Community College
05.2017 - 05.2019
Medical Assistant
Weisman Children's Rehab Hosital
05.2014 - 07.2018
Casino Table Games Dealer
Harrahs Casino And Resort
05.2003 - 06.2011
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