Resourceful Information Systems Administrator with expertise in network security, database management, and system optimization. Known for high productivity and efficient task completion. Demonstrated problem-solving, communication, and teamwork skills ensure seamless IT operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Systems Administrator
Michigan Army National Guard
Lansing, MI
01.2023 - Current
Developed, implemented and maintained systems infrastructure for optimal application performance.
Managed server hardware and software resources such as operating systems, network protocols, security updates, patches, and service packs.
Provided technical support for 164 users in troubleshooting system problems related to hardware and software issues.
Tested new software applications prior to deployment in order to determine compatibility with existing systems.
Resolved incidents reported by users regarding system availability or functionality issues.
Implemented disaster recovery plans in order to minimize downtime in case of a major incident.
Developed scripts using automated tools such as PowerShell or Bash shell scripting language.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Human Resources Specialist
Michigan Army National Guard
Kalamazoo, MI
09.2020 - 12.2022
Provided guidance to managers on disciplinary action and performance management.
Maintained confidential personnel files in accordance with applicable laws and regulations.
Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
Ensured compliance with all federal and state labor laws regarding wages and hours worked.
Established and maintained trusted relationships around organization to optimize business and employee experience.
Partnered with senior HR team to communicate company standards and policies.
Managed and ensured timely and accurate payroll for both company and Headquarters.
Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
Education
High School Diploma -
Zeeland West High School
Zeeland, MI
05-2017
Some College (No Degree) - Human Resources Development
Western Michigan University
Kalamazoo, MI
Skills
Network Security Management
Database Administration
Change management processes
IT project management
Software installation and configuration
Mobile Device Management
Technical support services
Machine Learning
Personnel engagement
Organizational Development
Customer Relations
Certification
CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
Accomplishments
I was recognized for my hard work and dedication by receiving a medal in the Michigan Army National Guard for pulling security during the Inauguration of 2020 at the Capitol while also working my daily job as a Human Resource Specialist.
Timeline
Information Systems Administrator
Michigan Army National Guard
01.2023 - Current
Human Resources Specialist
Michigan Army National Guard
09.2020 - 12.2022
High School Diploma -
Zeeland West High School
Some College (No Degree) - Human Resources Development
Western Michigan University
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