Terrell Blathers
Jacksonville,FL
Summary
Dynamic IT Technician with the US Navy, skilled in optimizing workstation performance and ensuring security compliance. Proven expertise in network troubleshooting and user training, enhancing operational efficiency. Adept at implementing backup solutions and managing IT assets, fostering a reliable and secure technological environment. Committed to delivering exceptional technical support and user satisfaction.
Adaptable and resourceful with positive outlook and knack for troubleshooting technical issues. Possesses foundational knowledge of computer systems and networks, paired with skills in hardware installation and software configuration. Committed to leveraging technology to ensure seamless operations and enhance user experience.
Offering solid foundation in IT principles and readiness to learn and grow in dynamic environment. Brings understanding of computer systems and basic networking, as well as skills in troubleshooting and problem-solving. Ready to use and develop technical skills and problem-solving abilities in any available role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Systems Administrator
US Navy
08.2024 - Current
- Configured and maintained network infrastructure, ensuring optimal performance and reliability across systems.
- Executed routine system updates to enhance functionality and security for all users.
- Developed and maintained comprehensive documentation for system processes and procedures.
- Provided user support for hardware and software issues, resolving technical problems efficiently.
- Managed inventory of IT assets, ensuring timely updates and replacements of equipment.
- Managed the routine maintenance of approximately 30+ assets to ensure that all users have what they need
IT Technician
US Navy
10.2023 - 08.2024
- Configured and deployed workstations for optimal user performance and security compliance.
- Performed regular system updates and patches to ensure software integrity and security.
- Monitored network performance, identifying and resolving issues to minimize downtime.
- Assisted in the development of user training materials for new software implementations.
- Conducted routine hardware maintenance to extend equipment lifespan and reliability.
- Documented technical procedures and troubleshooting guides for future reference.
- Resolved user access issues by managing permissions and account settings effectively.
- Troubleshot software applications, restoring functionality and enhancing user satisfaction.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Implemented backup solutions to safeguard critical data against loss.
- Diagnosed hardware and software issues, ensuring timely resolutions and minimal disruption to operations.
- Configured and maintained network devices, enhancing connectivity and communication across departments.
- Conducted routine maintenance on hardware components to extend lifespan and enhance reliability.
- Performed routine inspections and user training with 10-15 HF radios
Basic Military Training
US Navy
07.2023 - 10.2023
- Conducted physical training sessions to enhance recruits' fitness levels and overall readiness.
- Facilitated discipline and ethics training sessions, instilling core values in recruits.
- Coordinated team-building activities, strengthening camaraderie and collaboration with over 50 recruits.
- Implemented safety and security protocols during training exercises, ensuring a secure environment.
Education
High School Diploma -
Andrew Jackson High School
Jacksonville, FL06.2023
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- System administration
- IT asset management
- Network troubleshooting
- Application installations
- Operating system management
- Information security
- User training
Certification
CompTIAA IT Fundamentals+
Systems Administration Training (US Navy "C" School) - August 2024 - January 2025
CompTIA Network+
Timeline
Information Systems Administrator
US Navy
08.2024 - Current
IT Technician
US Navy
10.2023 - 08.2024
Basic Military Training
US Navy
07.2023 - 10.2023
High School Diploma -
Andrew Jackson High School