Brennan Moore
Phoenix,AZ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Information Systems Administrator
El Chorro Lodge
5550 East Lincoln Drive, Paradise Valley, AZ 85253
09.2010 - 07.2021
- Administered quality customer service to in-house staff and satisfied concerns.
- Deployed antivirus and security solutions throughout entire system network.
- Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
- Conducted comprehensive system audits on regular basis.
- Developed exhaustive data reports and analysis to upper-management.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Arranged staff-development programs such as training and workshops for staff at every level.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and executed resolution for network and server issues.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Developed and documented network policies, procedures and standards.
- Designed and evaluated WAN and LAN connectivity technologies.
- Implemented and maintained virtual private networks.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Researched and recommended new technologies and strategies for improving system performance.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05.2006
Skills
- Hardware Updating
- Government Policy Compliance
- Endpoint Protection
- Network Engineering
- Network Hardware and Software Maintenance
- File Servers
- Technical Application Support
- Software and Hardware Implementation
- Network Wiring
- Page Layouts
- General Ledger Entries
- Protecting Networks
- Service Quality
- Computer Hardware Knowledge
- Network Intelligence
- Customer Satisfaction
- Customer Care
- Active Learning
- Network Firewall Management
- Assessing Compliance Risk
- Technology Optimization
- Update Configurations
- Data Communications
- Client Needs Assessment
- IP Addressing and Subnetting
- Closing Procedures
- Financial Transactions
- Team Meetings
- Managing Multiple Projects
- Bank Deposits
- Inventory Management
- Server Event Logging
- IT Operations Management
- Technical System Improvements
- Complex Problem-Solving
- Process Evaluations
- Disaster Recovery Planning
- Technical Documentation
- Mobile Device Management
- Packet Loss Testing
- Mobile Applications
- System Performance
- Set Up Applications
- Credentialing Policies
- Workstation Maintenance
- VoIP Systems
- Mission Critical Applications
- Administrative Support
- User Provisioning
- Training Junior Team Members
- Infrastructure Design
- Technology Assessment
- IT Strategy Development
Websites
Timeline
Information Systems Administrator
El Chorro Lodge
09.2010 - 07.2021
High School Diploma -
Saguaro High School