Adnan Alshami
IT Specialist
Sanaa
Summary
Dedicated system administrator committed to creating and maintaining safe internal system operations and external data transmission policies to reduce liability and mitigate risks. Demonstrated strengths in leading internal data health and security initiatives at any scale. Creator of holistic management techniques for both highly efficient and extremely secure operations.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Information Systems Administrator
Aljeel Aljadeed University
09.2022 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained thorough documentation of all information systems activities, making it easy to track changes over time.
- Assisted in budget planning for IT department, conducting cost-benefit analyses on proposed hardware and software investments.
- Identified copious staff skills advancement opportunities across all company departments.
- Stayed updated on emerging technologies by attending industry conferences and workshops; applied these learnings to enhance company systems.
- Established secure remote access capabilities for employees working offsite, facilitating seamless collaboration from any location.
- Led server infrastructure development, quality assurance, staging and production systems.
- Identified and resolved network congestion issues and bottlenecks.
- Diagnosed and resolved hardware and software issues.
- Implemented and maintained virtual private networks.
- Developed contingency plans to minimize potential risks associated with data loss, cyberattacks, or system failures.
Freelancer IT Support
Freelacer
06.2021 - 09.2022
- Analyzed user feedback to gather input and identify areas required for improvement.
- Secured new business opportunities through targeted outreach efforts and persuasive presentations.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
Web Developer
Ebda3 Soft
02.2021 - 06.2021
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Established version control processes to facilitate collaborative development efforts among team members.
- Delivered user support to clients to train, educate and answer questions.
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Ran debugging tools to eliminate flaws and glitches prior to publishing.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Sales Clerk / IT Personal
School Book Printer Yemen
02.2020 - 02.2021
Education
Bachelor of Science - Information Technology
Sanaa University
Sanaa 04.2001 -
Skills
Team building
IT Infrastructure Planning
Workstation Maintenance
Servers expertise
Cloud Computing Expertise
User Support
System updates
Multitasking
User Training
Analytical Skills
Script Writing
Database Administration
Server Hardware Maintenance
System performance
Virtualization Technologies
Data Backup and Recovery
Problem-solving abilities
Project Management
Written Communication
Program installations
Interpersonal Skills
Inventory Management
Software Development
Hardware Installation
Network architecture design
Software Management
Desktop prgramming
Web devlopment
Graphical design
programming languages
- C#
- python
- c++
- php
Timeline
Information Systems Administrator
Aljeel Aljadeed University
09.2022 - Current
Freelancer IT Support
Freelacer
06.2021 - 09.2022
Web Developer
Ebda3 Soft
02.2021 - 06.2021
Sales Clerk / IT Personal
School Book Printer Yemen
02.2020 - 02.2021
Bachelor of Science - Information Technology
Sanaa University
04.2001 -