Diana Skaggs
Sunny Isles Beach,Florida
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Nail Technician
Nail Spa Miami
North Miami , FL
11.2022 - Current
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
- Applied nail treatments, polish and artificial tips to complete manicure services.
- Performed high volume of daily customers gel, acrylic and natural manicures.
Food Runner
Cody’s Roadhouse
The Villages, FL
08.2022 - 11.2022
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Memorized dining room floor plans and understood seat number system.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Supported serving staff in delivering accurate and well-presented food orders.
- Responded quickly to customer concerns and escalated major issues to management.
- Filled and served various beverages for customers.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Offered insight into menu items to answer customer questions.
Nail Technician
Nail saloon
The Villages, FL
10.2022 - 10.2022
- Responsibilities include polishing fingernails and toenails, painting designs and applying gel and acrylic nails.
Food Runner/Cook
Mcgradys
The Villages, FL
08.2022 - 09.2022
- Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests dining experience.Delivering food orders from the kitchen to customers' tables rapidly and accurately
- Acting as the point of contact between Front of the House and Back of the House staff.
Warehouse Associate
Amazon
Havre, Grace, MD
06.2021 - 08.2021
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Housekeeper/Laundry Attendant
Courtyard by Marriott Aberdeen at Ripken Stadium
Aberdeen, Maryland
12.2020 - 05.2021
- As a housekeeper I was responsible for ensuring all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances.
Gate Attendant
Maryland State Fairgrounds
, Maryland
09.2019 - 09.2020
- As a Gate Attendant I was responsible for providing directions, providing relevant information and answering questions.
Crew member
Dunkin' Donuts, Havre de Grace
, MD
08.2019 - 09.2020
- As a Dunkin Donuts Crew Member, responsible for greeting and serving guests, preparing and packing food, maintaining sanitation and safety standards in the work area
Education
MD -
Havre de Grace High School
04.2021
Skills
- Team Collaboration
- Attention to Detail
- Relationship Building
- Customer Service
- Client Service Records
- Problem-Solving Skills
- Active Listening
- Health and Safety Regulations
- Team Leadership
- Decision Making
Languages
Timeline
Nail Technician
Nail Spa Miami
11.2022 - Current
Nail Technician
Nail saloon
10.2022 - 10.2022
Food Runner
Cody’s Roadhouse
08.2022 - 11.2022
Food Runner/Cook
Mcgradys
08.2022 - 09.2022
Warehouse Associate
Amazon
06.2021 - 08.2021
Housekeeper/Laundry Attendant
Courtyard by Marriott Aberdeen at Ripken Stadium
12.2020 - 05.2021
Gate Attendant
Maryland State Fairgrounds
09.2019 - 09.2020
Crew member
Dunkin' Donuts, Havre de Grace
08.2019 - 09.2020
MD -
Havre de Grace High School
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