Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Diana Smith

Ft Worth,TX

Summary

Experienced crime analysis professional, well prepared for this role with proficiency in data interpretation, statistical analysis, and pattern recognition. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in using analytical software and presenting findings to drive strategic decisions. Known for reliability, problem-solving abilities, and methodical approach to complex challenges.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Crime Analyst/Crime Victim Liaison

City of Southlake
07.2015 - Current
  • Enhanced resource allocation decisions by identifying areas requiring increased patrol presence based on historical and real-time data analysis.
  • Increased awareness on crime prevention measures among community members through informative presentations and workshops.
  • Identified emerging trends in criminal behavior by regularly reviewing research findings and attending industry conferences, roundtables and workshops.
  • Partnered with local, state, federal agencies for improved inter-agency communication, collaboration and resource sharing.
  • Supported high-profile investigations through meticulous examination of evidence, leading to successful case resolutions.
  • Conducted periodic audits of criminal databases to ensure data integrity and adherence to industry standards.
  • Improved public safety by providing actionable intelligence for law enforcement decision-making processes.

Police Records Coordinator

City of Southlake
03.2006 - 07.2015
  • Assisted in the migration from paper-based to electronic document management systems, minimizing disruptions during the transition period.
  • Maintained detailed inventories of physical and electronic records, providing accurate tracking capabilities for internal audits or legal proceedings.
  • Processed open records requests from other agencies, the public, and media inquiries.
  • Reduced errors in record categorization by implementing a standardized classification system.
  • Assisted in selecting and implementing new CAD/RMS systems.
  • Trained Records personnel to ensure compliance with applicable state laws and regulations.

Office Assistant, City Manager's Office

City of Southlake
03.2003 - 03.2006
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in the preparations for City Council meetings and retreats
  • Maintained the professional calendar for the City Manager and the Assistant City Manager

Water Utilities Assistant

City of Southlake
04.2000 - 03.2003
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Provided customer service to Utilities customers, created and processed work orders, developed and maintained separate budgets for Water, Wastewater and Streets.
  • Created and automated a system to manage the inventory of parts, ensuring that parts and supplies were ordered properly.
  • Processed payroll and employee timesheets for Water, Wastewater and Streets personnel.
  • Responsible for the creation of state required annual reports and presented those reports to the Texas Public Utilities Commission.

Skills

  • Intelligence gathering
  • Crime trend analysis
  • Pattern recognition
  • Problem solving
  • Criminal behavior analysis
  • Teamwork and collaboration
  • Time management
  • Reliability
  • Critical thinking

Certification

  • CICA (Center for Intelligence and Crime Analysis) certification, through Sam Houston State University
  • FIAT (Foundations of Intelligence and Analysis Training), through Sam Houston State University
  • Member of TXLEAN (Texas Law Enforcement Analyst Association) since 2017, currently serving as Treasurer for the Association.
  • Member of IACA (International Association of Crime Analysts0 since 2017, currently serving as the Vendor Representative for the annual conference.

Timeline

Crime Analyst/Crime Victim Liaison

City of Southlake
07.2015 - Current

Police Records Coordinator

City of Southlake
03.2006 - 07.2015

Office Assistant, City Manager's Office

City of Southlake
03.2003 - 03.2006

Water Utilities Assistant

City of Southlake
04.2000 - 03.2003

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Diana Smith