Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
CustomerServiceRepresentative
Diana Suarez

Diana Suarez

Lehigh Acres,FL

Overview

7
7
years of professional experience

Work History

Hostess/Server

Ritz calton
03.2021 - Current
  • Great and acknowledge guests and seat guests by escorting them to assigned table, communicate delays
  • I'm charge of checking expiration dates, refueling condiments, decorate desserts

Medical Assistant

360 Medical Center
03.2024 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

HHA

VIP America
10.2023 - 03.2024
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.

Cashier

Key Food Supermarket
10.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Hostess/Server

Charlies Bar and Grill
12.2020 - 03.2021
  • Great and acknowledge guests and seat guests by escorting them to assigned table, communicate delays
  • Present menus, create personal dining experiences, answer questions, and offer information on menu items, beverages, and specials
  • Communicate with customers to assess food needs, recommend dishes, and upsold beverages, appetizers, and desserts

Assistant General Manager

Taco Bell
07.2020 - 03.2021
  • Interviewed, hired, and developed over 20 associates to help effectively run the business
  • Purchased adequate quantities of necessary restaurants items, including food, beverages, equipment, and supplies

Shift Manager

Wendy's
06.2018 - 03.2020
  • Performed managerial store opening duties, including counting cash drawers, managing daily inventory, as well as motivating and assisting crew members to work efficiently
  • Exhibited through knowledge of foods, beverages, supervisory, duties, service techniques, and guest interactions

District Manager

Primerica
10.2017 - 10.2018
  • Responsible for hiring, training, and developing representatives
  • Worked directly with clients in their personal finances by putting together financial strategies to accomplish financial goals and budgeting
  • Licensed in the areas of life insurance and the retail managed investments

Education

Medical Assistant -

National Medical Institute
Miami, FL

High school diploma - GED

Home Health Aide Program -

K&E Medical Training Center
Fort Myers, FL

Skills

  • Fast learner
  • Attention to detail
  • Adaptability
  • Restaurant Experience
  • Serving Experience
  • Cashiering
  • Busser
  • Catering
  • Microsoft Office
  • Cooking
  • Food service
  • Patience and empathy
  • Communication and teamwork

Personal Information

  • Willing To Relocate: anywhere
  • Authorized To Work: in the U.S. for any company

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

360 Medical Center
03.2024 - 08.2024

HHA

VIP America
10.2023 - 03.2024

Cashier

Key Food Supermarket
10.2022 - 02.2023

Hostess/Server

Ritz calton
03.2021 - Current

Hostess/Server

Charlies Bar and Grill
12.2020 - 03.2021

Assistant General Manager

Taco Bell
07.2020 - 03.2021

Shift Manager

Wendy's
06.2018 - 03.2020

District Manager

Primerica
10.2017 - 10.2018

High school diploma - GED

Medical Assistant -

National Medical Institute

Home Health Aide Program -

K&E Medical Training Center

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Diana Suarez