DIANA TAMAYO
South Gate,CA
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences. Hardworking and passionate job seeker ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Receptionist
YMI JEANSWEAR
12.2022 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, and scanning documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Behavior Technician
Autism Learning Partners, Downey CA
08.2021 - 10.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Brand Ambassador
Forever 21
06.2019 - 06.2021
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Promoted positive company image through superior customer service experiences.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Processed purchases using POS systems to complete cash and credit card transactions.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Actively stayed informed about latest sales offerings and loyalty programs.
Education
No Degree - Psychology
East Los Angeles College
Monterey Park, CA06-2025
High School Diploma -
South East High School
South Gate, CA06-2018
Skills
- Excellent communication skills
- Revenue generation
- Relationship management
- Multitasking
- Organization Skills
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Receptionist
YMI JEANSWEAR
12.2022 - 10.2024
Behavior Technician
Autism Learning Partners, Downey CA
08.2021 - 10.2021
Brand Ambassador
Forever 21
06.2019 - 06.2021
No Degree - Psychology
East Los Angeles College
High School Diploma -
South East High School
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