Diana Taylor
Gallup
Summary
Proficient in overseeing kitchen operations while ensuring compliance with health and safety standards. Known for strong leadership and staff development skills, effectively enhancing team performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Lead Kitchen Manager
Applebee's Neighborhood Grill & Bar
Gallup, NM
01.2020 - 01.2026
- Directed kitchen operations to uphold health and safety compliance standards.
- Facilitated training and mentorship for team members on food preparation techniques and service standards.
- Enhanced inventory management processes to minimize waste and maximize cost efficiency.
- Designed and executed training programs to elevate staff performance and operational efficiency.
- Oversaw scheduling and receipt of food and beverage deliveries, ensuring adherence to budget constraints.
Server
Applebee's Neighborhood Grill & Bar
Gallup, NM
01.2007 - 01.2020
- Delivered exceptional customer service to enhance guest dining experiences.
- Oversaw multiple tables to ensure exceptional service delivery and operational efficiency.
- Facilitated collaboration with kitchen staff to optimize order delivery and enhance guest satisfaction.
- Facilitated training and mentorship of new servers on menu knowledge and service protocols.
- Addressed customer complaints swiftly to improve satisfaction and foster loyalty.
- Executed payment processing and managed cash register operations with precision and attention to detail.
Education
High School Diploma -
Gallup Central High
Gallup, NMSkills
- Staff scheduling
- Sanitation standards
- Kitchen operations
- Food presentation
Timeline
Lead Kitchen Manager
Applebee's Neighborhood Grill & Bar
01.2020 - 01.2026
Server
Applebee's Neighborhood Grill & Bar
01.2007 - 01.2020
High School Diploma -
Gallup Central High