Diana Thornton
Hibbing,MN
Summary
Experienced healthcare administrative professional with over 25 years in medical billing, credentialing, and office coordination. Proven ability to manage provider credentialing, maintain compliance with regulatory requirements, and support clinical operations with precision. Reliable, detail-oriented, and highly organized — ideal for remote roles requiring minimal supervision and a strong understanding of healthcare systems and standards.
Overview
25
25
years of professional experience
Work History
Office Coordinator II
Arrowhead Economic Opportunity Agency
12.2023 - 02.2025
- Managed accounts payable entries and generated weekly voucher reports
- Coordinated onboarding and documentation for new hires
- Maintained confidential employee records and tracked compliance training
- Oversaw scheduling and calendar management for multiple departments
Billing & Records Specialist
Range Mental Health Center
01.2023 - 11.2023
- Led provider enrollment and re-enrollment with Medicaid, Medicare, and private insurers
- Supported physicians through credentialing paperwork and form completion
- Submitted insurance claims and resolved billing discrepancies
- Ensured timely and compliant release of health information
Credentialing Specialist
Fairview Range Medical Center
03.2022 - 12.2022
- Reviewed and validated credentialing files in alignment with hospital bylaws and state/federal regulations
- Maintained records of licenses, DEA, board certifications, and malpractice insurance
- Participated in the development and optimization of credentialing workflows
JobCare Specialist
Fairview Range Medical Center
01.2000 - 03.2022
- Scheduled multi-specialty appointments and tracked employee health compliance
- Managed DOT and consortium testing programs under federal guidelines
- Coordinated billing for internal and contracted medical services
- Delivered consistent administrative support across multiple departments
Education
Associate of Arts Degree -
Minnesota North College
12.2023
Skills
- Provider Credentialing & Re-credentialing
- Insurance Enrollment & Verification
- Medical Billing & Claims Management
- Regulatory Compliance (JCAHO, NCQA, CMS)
- Records Management & HIPAA Compliance
- Office & Staff Coordination
- Confidential File Maintenance
- Remote Collaboration Tools (EHR, MS Teams, Zoom, etc)
- EHR Systems (eg, Epic)
- Credentialing Portals (CAQH, PECOS, NPPES)
- Microsoft Office Suite (Word, Excel, Outlook)
- Remote Work Platforms (Zoom, Microsoft Teams, Google Workspace)
Timeline
Office Coordinator II
Arrowhead Economic Opportunity Agency
12.2023 - 02.2025
Billing & Records Specialist
Range Mental Health Center
01.2023 - 11.2023
Credentialing Specialist
Fairview Range Medical Center
03.2022 - 12.2022
JobCare Specialist
Fairview Range Medical Center
01.2000 - 03.2022
Associate of Arts Degree -
Minnesota North College
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