Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Work History
Presentation Specialist
10 Months
Target | 12.2025 - Current
Implemented presentation standards across the sales floor and confirmed planogram and transition set compliance.
Delivered on tight deadlines by effectively prioritizing tasks, managing time efficiently, and utilizing advanced software capabilities to expedite the design process.
Collaborated with store teams to prioritize presentation tasks and resolve floor set issues.
Fulfillment Expert
3 Years 11 Months
Target | 11.2022 - Current
Processed and shipped orders promptly to enhance customer satisfaction.
Greeted customers and directed to requested products.
Interacted with guests in a friendly and knowledgeable way.
Sales Associate
2 Months
Ross Dress for Less | 04.2022 - 06.2022
Assisted customers with merchandise selection, fitting room support, and store navigation.
Responded to customer concerns professionally, resolving issues and escalating when needed.
Collaborated with team members to complete opening, closing, and daily operational tasks.
Overnight Associate
3 Months
Walmart | 10.2020 - 01.2021
Replenished shelves, endcaps, and displays while following store zoning standards.
Operated pallet jacks and stocking equipment while following safety procedures.
Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
Education
BBA - Management
The University of Texas At Arlington | Arlington, TX
High School Diploma
Haltom High School | Haltom City, TX
Skills
Customer Service
Adaptive learning style
Typing speed 40 wpm
Microsoft Excel
Outlook
Powerpoint
Languages: English-Native/Fluent & Vietnamese-Conversational