Yashira Centeno
New York
Summary
Dynamic professional with a proven track record at NYPD School Safety, excelling in traffic and pedestrian safety enforcement. Recognized for exceptional situational awareness and conflict resolution skills, ensuring a secure environment for students. Adept at effective communication and teamwork, fostering a collaborative atmosphere while maintaining public safety compliance.
Overview
17
17
years of professional experience
Work History
School Crossing Guard
NYPD School Safety
08.2012 - Current
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
Retail Sales Associate
El Mundo
06.2016 - 01.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Front Desk Receptionist/Medical Biller
Clinic Dr. Rolon
01.2008 - 10.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Science - Health Care Administration
ICPR Junior College
20 Avenue San Patricio, Arecibo, PR 0061210-2008
Skills
- Traffic and pedestrian safety enforcement
- Effective communication with children and adults
- Situational awareness and quick decision-making
- Conflict resolution and problem-solving
- Leadership and teamwork
- Attention to detail and public safety compliance
Timeline
Retail Sales Associate
El Mundo
06.2016 - 01.2017
School Crossing Guard
NYPD School Safety
08.2012 - Current
Front Desk Receptionist/Medical Biller
Clinic Dr. Rolon
01.2008 - 10.2011
Associate of Science - Health Care Administration
ICPR Junior College
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