Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DIANA VILLALOBOS

El Paso

Summary

A results driven, committed and articulate sales representative with excellent communication skills and a high level of customer commitment. Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Amazon Flex
11.2024 - Current
  • Operated delivery vehicle safely and efficiently, ensuring timely arrival at destinations.
  • Maintained accurate records of deliveries and mileage to support inventory management.
  • Coordinated with dispatch to optimize delivery routes, enhancing efficiency and reducing delays.
  • Provided exceptional customer service by addressing inquiries and resolving issues on-site.

Inventory Specialist

Flores and Associates
11.2022 - 11.2024
  • Managed inventory levels effectively to ensure product availability and minimize shortages.
  • Conducted regular audits to maintain accuracy in stock counts and system records.
  • Developed training materials for new staff on inventory management best practices.
  • Collaborated with suppliers to streamline reorder processes and enhance supply chain efficiency.

Counter Sales Agent

Budget Car Rental
06.2017 - 06.2021
  • Managed customer inquiries and provided product recommendations to enhance sales opportunities.
  • Developed and maintained relationships with clients to ensure repeat business and satisfaction.
  • Processed transactions efficiently, ensuring accuracy in cash handling and billing procedures.
  • Collaborated with team members to streamline sales processes, improving overall service delivery.

Sales Rep

Cricket Communications
04.2008 - 06.2017
  • Management Skills
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Assessing customers needs and providing assistance and information on product features
  • Welcoming customers to the store and answering their queries
  • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Team up with co-workers to ensure proper customer service
  • Remain knowledgeable on products offered and discuss available options
  • Maintain in-stock and presentable condition assigned areas

Cashier

Vista Central Market
01.2006 - 01.2007
  • Handling cash transactions with customers
  • Scanning goods and collect payments
  • Issuing receipts, refunds, change or tickets
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving establishments
  • Pleasantly deal with customers to ensure satisfaction

Waitress

Village Inn
05.2005 - 12.2005
  • Providing excellent customer services that promote satisfaction
  • Greeting customers and presenting menu
  • Making recommendations or sharing additional information upon request
  • Take and serve food/drinks orders and up-sell any additional products
  • Arrange table settings and maintain tables clean and tidy
  • Deliver checks and collect payments

Education

High School Diploma -

Americas High School
01.2008

Skills

  • Spanish Fluency
  • Problem Solving
  • Adaptability
  • Strong Work Ethic
  • Positive and Friendly
  • Handling Pressure
  • Leadership
  • Excellent Communication Skills
  • Flexible Team Worker
  • Computer Skills
  • Strong Interpersonal Skills
  • Great Customer Service

Languages

English

Timeline

Delivery Driver

Amazon Flex
11.2024 - Current

Inventory Specialist

Flores and Associates
11.2022 - 11.2024

Counter Sales Agent

Budget Car Rental
06.2017 - 06.2021

Sales Rep

Cricket Communications
04.2008 - 06.2017

Cashier

Vista Central Market
01.2006 - 01.2007

Waitress

Village Inn
05.2005 - 12.2005

High School Diploma -

Americas High School

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