Diana Villamil
Orlando,FL
Summary
Compassionate Life Enrichment Coordinator known for high productivity and efficiency in task completion. Possess specialized skills in program development, event planning, and therapeutic recreation. Excel in communication, leadership, and creative problem-solving to enhance the quality of life for clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Life Enrichment Coordinator
Verve Senior Living - Credit Rivet Retirement Home
Mississauga, Ontario
06.2023 - 06.2024
- Provided guidance and support to team members when dealing with challenging situations involving residents.
- Educated family members on available resources and services offered through the facility.
- Reviewed monthly reports submitted by team members regarding progress made with individuals' goals.
- Encouraged involvement from volunteers within the community when organizing events or activities.
- Creating and distributing monthly calendars is a crucial task for managing the activities of independent living, Assisted Living, and Memory Care residents. These calendars serve as a guide for the residents and help the managers plan and organize activities effectively.
- A key duty is regularly reviewing and organizing the budget. This process is instrumental in maintaining financial stability and ensuring responsible spending throughout the year.
- Regular meetings with all retirement managers are essential to detect any failures or negligence that may occur. These meetings are a vital part of our commitment to maintaining the highest standards of care and ensuring the well-being of our residents.
- As part of our team, we have significant responsibility for the first contact and interview (Resident or Family) for the admission of residents. Our role in this process is crucial to the growth and well-being of our community.
- Assisted in training new staff members on policies and procedures related to life enrichment services.
- Conducted assessments of resident needs and interests to ensure appropriate programming.
- Coordinated with outside vendors to provide additional recreational opportunities.
- Collaborated with care staff to develop strategies for enhancing the quality of life for each resident.
- Assisted in coordinating special events, including holidays, birthdays, and other celebrations.
- Developed marketing materials, such as flyers or brochures, highlighting the facility's services and programs.
- Developed and implemented individualized life enrichment plans for residents.
- Maintained records of attendance, program evaluations, and feedback from residents.
Social Services Worker
Verve Senior Living - Port Credit Retirement Home
Mississauga, Ontario
01.2022 - 04.2024
- Collaborated with interdisciplinary teams to ensure quality care for clients.
- Educated families about parenting skills, self-sufficiency strategies and conflict resolution techniques.
- Implemented strategies designed to promote an active lifestyle among the elderly population living in the facility.
- Collaborated with other departments to ensure that all services are provided efficiently.
- Observed changes in behavior or physical condition of residents and reported any concerns to appropriate staff members.
- Monitored resident safety while participating in leisure activities.
- Organized field trips to community attractions for the purpose of providing social interaction and recreation for residents.
- Educated new staff members on policies related to life enrichment programming.
- Assisted residents in planning and scheduling activities to meet their individual needs.
Social Service Worker - Intership
Verve Senior Living - Credit River Reteriment Home
Mississauga, Ontario
09.2022 - 04.2023
- Educated families about parenting skills, self-sufficiency strategies and conflict resolution techniques.
- We conducted routine safety checks to ensure a safe working environment.
- We have implemented strategies designed to promote an active lifestyle among the elderly population living in the facility.
- Collaborated with other departments to ensure that all services are provided efficiently.
- Observed changes in the behavior or physical condition of residents and reported any concerns to appropriate staff members.
- Assisted with mobility issues, such as wheelchair transfers or ambulation training.
- Monitored resident safety while participating in leisure activities.
- Developed daily activity plans based on resident interests and abilities.
- Assisted residents in planning and scheduling activities to meet their individual needs.
- Evaluated the effectiveness of existing social services programs and recommended improvements accordingly.
Nurse Subscription Health
AXA COLPATRIA
Bogota, Colombia
03.2017 - 01.2019
- Ensured compliance with established policies, procedures and regulations governing healthcare operations.
- The company mandates a comprehensive documentation review for individuals seeking access to health services.
This process involves meticulously evaluating the paperwork to determine whether to approve or deny admission for utilizing the health services. Additionally, it is vital to meticulously verify the diagnoses by cross-referencing them with the individual's medical history to accurately identify any existing medical conditions documented in the admission paperwork for the user's health services.
Nurse (Medical Visitor)
AXA COLPATRIA
Bogota , Colombia
08.2016 - 12.2016
- Greeted visitors and provided information about the facility and services.
- Review and verification of compliance with quality standards in health services provided by physicians and healthcare institutions.
- Confirmation of authorization of health services when minimum standards and criteria are required to offer and provide health services in compliance with the minimum requirements, and when the safety of users in the health care process is demonstrated.
Nurse Auditor
IAC (Administrative Management) - Cafesalud
Bogota , Colombia
10.2015 - 07.2016
- Developed and implemented policies and procedures for the nursing audit process.
- Conducted onsite visits to evaluate quality assurance processes in healthcare facilities.
- Collaborated with healthcare professionals to develop corrective action plans for identified deficiencies.
- Maintained detailed records of all audit activities, including reports, recommendations, and follow-up actions.
- Auditing and ensuring compliance with documentation provided by judges to guarantee the prompt and efficient delivery of health services and care for illnesses.
- Reviewing user-submitted documentation for the approval of high-cost medications.
- Auditing and complying with documentation sent by the judges to ensure the agile and timely provision of health services and attention to illnesses.
- Monitored compliance with applicable laws, regulations, standards, policies, and procedures.
Nurse Coordinator (Clients)
AXA COLPATRIA
Bogota , Colombia
07.2007 - 03.2011
- Assisted in the development and implementation of patient care plans.
- Provided direct nursing care to patients, including assessments, treatments, medications, procedures and documentation.
- Monitored and evaluated patient outcomes for effectiveness of treatment plans.
- Authorizations were granted to patients for medical services, such as surgeries, tests required for early detection of diseases such as cancer, approval of chemotherapy drugs, and access to various medical specialties.
- Audited and analyzed medical invoices to provide medical services for payment.
- Review of work absences reported to the health entities in charge of charging for the days of non-work.
Occupational Safety Nurse
Agricola Life Insurance Company
Bogota , Colombia
08.2006 - 07.2007
- Performed safety assessments of work sites to identify potential hazards and recommend corrective actions.
- Provided guidance and training to employees on safe working practices, including use of protective equipment.
- Conducted periodic audits to ensure compliance with occupational health and safety regulations.
- Investigated workplace accidents and injuries, analyzing root causes and developing strategies for prevention.
- Review and verify work-related accidents and illnesses caused by repetitive motion or workers exposed to chemicals or substances harmful to health, to ensure quick access to medical attention. Also, conduct audits of medical invoices for payment.
- Support the customer service line by generating emergency codes for medical services required due to work-related accidents.
Education
Social Service Worker - Gerontology - Social Service Worker
Sheridan College
Canada06-2023
Health Services Auditor - Auditor
University of Rosario
Colombia05-2009
Professional Nurse - Professional Nurse
Fundación Universitaria Del Área Andina
Colombia 06-2005
Skills
- Activity Coordination
- Innovation and Creativity
- Documentation And Reporting
- Records Management
- Records Maintenance
- Recruiting and Hiring
- Activity Planning
- Effective collaboration and interaction
- Relationship Building
- Adaptability and Flexibility
Languages
Spanish
Native/ Bilingual
Certification
- Gentle Persuasive Approaches (GPA) in Dementia Care: Supporting Persons with Responsive Behaviours. Advanced Gerontological Education (AGE) Inc.
- Dynamic Perceptual-Cognitive Functions in Aging and Cognitive Training Tools. MoCA Cognition
Timeline
Life Enrichment Coordinator
Verve Senior Living - Credit Rivet Retirement Home
06.2023 - 06.2024
Social Service Worker - Intership
Verve Senior Living - Credit River Reteriment Home
09.2022 - 04.2023
Social Services Worker
Verve Senior Living - Port Credit Retirement Home
01.2022 - 04.2024
Nurse Subscription Health
AXA COLPATRIA
03.2017 - 01.2019
Nurse (Medical Visitor)
AXA COLPATRIA
08.2016 - 12.2016
Nurse Auditor
IAC (Administrative Management) - Cafesalud
10.2015 - 07.2016
Nurse Coordinator (Clients)
AXA COLPATRIA
07.2007 - 03.2011
Occupational Safety Nurse
Agricola Life Insurance Company
08.2006 - 07.2007
- Gentle Persuasive Approaches (GPA) in Dementia Care: Supporting Persons with Responsive Behaviours. Advanced Gerontological Education (AGE) Inc.
- Dynamic Perceptual-Cognitive Functions in Aging and Cognitive Training Tools. MoCA Cognition
Social Service Worker - Gerontology - Social Service Worker
Sheridan College
Health Services Auditor - Auditor
University of Rosario
Professional Nurse - Professional Nurse
Fundación Universitaria Del Área Andina
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