Diana Villanueva
San Antonio,TX
Summary
Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
25
25
years of professional experience
Work History
Certified Medical Assistant
Urology San Antonio
San Antonio, Texas
11.2005 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Dr. Scheel Nayar
San Antonio, Texas
01.2003 - 09.2005
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Customer Service
Toys R' US
San Antonio, Texas
01.1999 - 01.2005
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
Education
Medical Assistant -
Southwest School of Business And Technical Careers
San Antonio, TX01.2003
High School Diploma -
Challenge High School
San Antonio, Texas06.2002
Skills
- Treatment Room Preparation
- Routine Laboratory Testing
- Blood and Tissue Collection
- Answering Questions
- Cleaning and Organizing
- Proper Waste Disposal
- Updating Medical Records
- HIPAA Compliance
- Injection Administration
- Electronic Health Records
- Exam Room Preparation
- Medical Histories and Vital Statistics
- Processing Specimens
Timeline
Certified Medical Assistant
Urology San Antonio
11.2005 - Current
Medical Assistant
Dr. Scheel Nayar
01.2003 - 09.2005
Customer Service
Toys R' US
01.1999 - 01.2005
Medical Assistant -
Southwest School of Business And Technical Careers
High School Diploma -
Challenge High School
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