Summary
Overview
Work History
Education
Skills
Recommendations
Languages
Timeline
Generic

Diana Villegas

Crest Hill,IL

Summary

I am a highly motivated individual seeking a full time or part time position. I am looking for a position in which I can talk with customers and help my company achieve its objective(s). My accomplishments and proficiency will allow me the opportunity for career growth. With a positive attitude I will do the best job possible.

Overview

14
14
years of professional experience

Work History

Lunch Aide

John luckancic middle school
Crest Hill, IL
08.2023 - Current
  • Provided assistance to students in any problem or question they might have.
  • Cleaning tables and sweeping after every lunch
  • Watching they are seated and maintain a safe environment while they eat lunch

Front End Cashier

Marshalls
Crest Hill, IL
08.2018 - 10.2019
  • Provided accurate change to customers when making transactions.
  • Verified customer purchases with valid identification.
  • Balanced out cash drawer at the end of each shift.

• Helping translate for Spanish speaking customers

• Cash office counting and preparing the money for pick up

English Teacher

William Shakespeare elementary school
Mexico, New York
08.2017 - 06.2018
  • Developed and implemented English curriculum to meet the needs of students.
  • Collaborated with colleagues to develop new strategies for teaching English as a second language.
  • Encouraged self-expression among learners through oral presentations or role plays.

• In charge of teaching English to 5th, 6th, 7th and 8th grade students

Bilingual Telephone agent

Konexo Solution and Contact Center
08.2015 - 05.2016
  • Customer Service- Talking to customers and helping them out
  • Answer calls in English and/or Spanish
  • Assist clients with information about location and any other doubts or questions presented
  • Make reservations for clients at desired places of stay.

English Teacher

I Teach Institute
01.2016 - 05.2016
  • Teach students the English language
  • Help students succeed by being available when needed.

Corazon Community Services
06.2010 - 05.2011
  • Participated in community events
  • Help organize files when at the office
  • I was in community peace marches
  • I interacted with the youth in the community.

Education

Bachelor Degree in Languages -

Universidad Montrer
06.2015

High School Diploma -

Morton East High School
Cicero, IL
06-2012

Skills

  • Responsible and Reliable
  • Bilingual
  • Complaint resolution
  • Data Collection
  • Appointment Scheduling
  • Retail sales customer service
  • Call Center Operations
  • Researching
  • Microsoft PowerPoint
  • Adaptive team player
  • Customer Relations
  • Problem Resolution
  • Office equipment proficiency
  • Professional

Recommendations

  • Yesenia Rebollar, (708) 714-0450
  • Andres Gallardo, (708) 214-1630
  • Maria Hernandez, (708) 205-3528

Languages

  • English, first language
  • Spanish, fluent
  • French, third language

Timeline

Lunch Aide

John luckancic middle school
08.2023 - Current

Front End Cashier

Marshalls
08.2018 - 10.2019

English Teacher

William Shakespeare elementary school
08.2017 - 06.2018

English Teacher

I Teach Institute
01.2016 - 05.2016

Bilingual Telephone agent

Konexo Solution and Contact Center
08.2015 - 05.2016

Corazon Community Services
06.2010 - 05.2011

Bachelor Degree in Languages -

Universidad Montrer

High School Diploma -

Morton East High School
Diana Villegas