Thamaity Miranda

• Greeted visitors and routed calls, messages, and appointments with professionalism and accuracy.
• Scheduled meetings and maintained calendar coordination to support smooth daily office operations.
• Verified visitor information and issued badges while following front desk security procedures.
• Handled multi-line phone system, responding to inquiries and directing requests to appropriate staff.
• Resolved routine guest concerns promptly while maintaining courteous, service-focused communication.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Developed strong working relationships with team members, fostering a positive work environment.

• Processed customer purchases accurately using point-of-sale system and handled cash, card, and mobile payments.
• Greeted guests promptly and delivered friendly service while answering menu and order questions.
• Balanced cash drawer at shift close and resolved register discrepancies with attention to detail.
• Maintained clean checkout area and stocked front counter items to support smooth store operations.
• Coordinated with team members to manage rush periods and keep customer lines moving efficiently.
• Prepared orders accurately and verified items before handoff to reduce service errors.
• Followed company cash-handling procedures and upheld compliance with payment and transaction policies.
• Assisted customers with concerns and escalated issues appropriately to ensure positive service outcomes.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

In both written and verbal knowledge

Excelling in verbal because I can translate in real time that means while the speaker is talking I can accurately continously translate

From:legal,medical ,music, movies to point that both parties often give me feedback that thanks to my fast efficient Translation they felt no language barrier

English/Spanish both are my first language

German/Italian both are in the secondary languages proficiency ,also speak bits and pieces of others communication is my passion

• Greeted travelers and delivered clear, professional guidance through expedited airport verification流程.
• Verified member identities using government-issued IDs and secure enrollment procedures.
• Assisted passengers with account access, lane navigation, and membership questions.
• Resolved traveler concerns quickly while maintaining calm, service-focused communication.
• Supported smooth passenger flow by coordinating efficiently with airport and security personnel.
• Processed new enrollments and updated member information with accuracy and discretion.

• Monitored vital signs and reported condition changes to nursing staff promptly.
• Supported medication reminders and maintained adherence to prescribed care plans.
• Prepared meals, assisted with feeding, and followed dietary restrictions carefully.
• Accompanied clients to appointments and provided mobility support during transfers.
• Performed light housekeeping, laundry, and sanitation tasks to maintain safe living spaces.
• Documented care activities and communicated observations clearly with healthcare team members.
• Adapted quickly to client needs while maintaining dignity, comfort, and safety.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Strengthened communication skills through regular interactions with others.