Diana Gonzalez
Cedar Park,TX
Summary
Dependable medical team member with 4 years of experience in Family Practice and other specialty office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CCMA
Dell Children's Medical Center
Austin, TX
10.2024 - Current
- Guided patients to examination rooms.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Recorded vital signs and medical history
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in phone calls.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Performed pulmonary function testing.
- Aminister inhaler, nebulizer, and respitory medications ordered by physicians.
CCMA
Austin Diagnostic Clinic
Austin, TX
01.2020 - 08.2024
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Recorded vital signs and medical history for 28 patients each shift.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
CCMA STUDENT
Park Valley Pediatrics
Round Rock, TX
09.2019 - 10.2019
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Incorporated outside records into charts and EHR.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education
Certified Clinical Medical Assistant - Healthcare-Clinical
Austin Medical Assistant School
Austin, TX10.2019
Skills
- Patient Scheduling
- Specimens Collection and Processing
- Vital Signs Monitoring
- Inventory Management
- Examination
- Preparation
- Medical Terminology
- Inventory and Supply Management
- Family Education
- Direct Patient Care
- Stocking Supplies
- Certified in Basic Life Support (BLS)
- Proper Sterilization Techniques
- Phlebotomy
- EKG
- Quality control checks
Languages
Spanish
Professional
Certification
- Certified Clinical Medical Assistant (CCMA)
- BLS Certified
Timeline
CCMA
Dell Children's Medical Center
10.2024 - Current
CCMA
Austin Diagnostic Clinic
01.2020 - 08.2024
CCMA STUDENT
Park Valley Pediatrics
09.2019 - 10.2019
Certified Clinical Medical Assistant - Healthcare-Clinical
Austin Medical Assistant School
- Certified Clinical Medical Assistant (CCMA)
- BLS Certified
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