Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Vizcaino

Orlando,FL

Summary

Results-driven Remote Remittance Specialist with proven expertise at FastCare, LLC in accurate payment posting and insurance verification. Demonstrated exceptional communication skills and attention to detail, identifying overpayments and enhancing billing accuracy. Committed to maintaining HIPAA compliance while delivering outstanding customer service and fostering team collaboration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Remote Remittance Specialist

FastCare, LLC
05.2017 - Current
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Communicated effectively with others through active listening and dynamic interpersonal skills.
  • Processed payments that had been received from insurance companies and Medicare.
  • Accurately posted payments and adjustments both electronically and manually.
  • Maintained compliance with HIPAA regulations while handling sensitive patient information during payment posting tasks.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Used data entry skills to accurately document and input statements.

Remittance Specialist

Bravado Health
11.2015 - 05.2017
  • Posted payments and collections on regular basis.
  • Verified insurance of patients to determine eligibility.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Enhanced accuracy of insurance claims with meticulous verification and updating of patient records.
  • Prepared billing statements for patients.

Administrative Support Assistant

The Adult Education Center
06.2009 - 11.2015
  • Provided exceptional customer service by addressing inquiries promptly and professionally to students.
  • Scheduled appointments for placement exams
  • Assisted in testing for entrance exams and served as an interpreter
  • Performed general office duties

Education

Associate of Applied Science - Business Administration

Borough of Manhattan Community College
New York, NY
01-1993

Skills

  • Accurate data entry
  • Accurate payment posting
  • Insurance verification
  • HIPAA compliance
  • Under/Overpayment identification
  • Effective communication skills
  • Knowledgeable in eClinicalWorks
  • Microsoft Office
  • Team building
  • Statement preparation
  • Attention to detail
  • Customer service
  • Team collaboration

Certification

Florida Career College, West Palm Beach, FL

Certificate in Medical Billing and Coding, August , 2014

Languages

Spanish
Native or Bilingual

Timeline

Remote Remittance Specialist

FastCare, LLC
05.2017 - Current

Remittance Specialist

Bravado Health
11.2015 - 05.2017

Administrative Support Assistant

The Adult Education Center
06.2009 - 11.2015

Associate of Applied Science - Business Administration

Borough of Manhattan Community College

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Diana Vizcaino