Diana Vu
Garden,CA
Summary
Experienced team member bringing outstanding skills, ability, and performance while working with others to meet common goals. Familiar with project management and workflow optimization. Eager to learn and bring knowledge to support and develop businesses and customers' accounting needs.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Team Member/Shift Lead
Somi Somi
12.2021 - Current
- Create a welcoming environment by maintaining an upbeat personality while greeting and serving customers and working with coworkers
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintains cleanliness of the restaurant by sanitizing stations every hour and by adhering to health and safety guideline
- worked at different stations to provide optimal coverage and meet production goals.
- Managed cash register, including transactions, refunds, drawer balancing, and gift-card redemptions
Sales representative/Retail
Disneyland
09.2022 - 02.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Processed cash and credit card transactions in a fast-paced environment
- Provided guests for culturally diverse guests
- Package items/restock
- Organize the area
Team Member
Hyatt Regency Orange County
07.2021 - 01.2022
- Tracked company inventories, moved access stock, and arranged products to improve sales
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Education
Bolsa Grande High School
Garden Grove, CABusiness Administration
Orange Coast College
Costa Mesa, CA 08.2021 - Current
Skills
Customer Service
Accomplishments
- Achieved the tennis dedication awards of 2021-2022 from Bolsa Grande High School for being the most dedicated player on the team and leading the team to the CIF playoffs.
- Honor Award Nights in 2021-2023
Timeline
Sales representative/Retail
Disneyland
09.2022 - 02.2023
Team Member/Shift Lead
Somi Somi
12.2021 - Current
Business Administration
Orange Coast College
08.2021 - Current
Team Member
Hyatt Regency Orange County
07.2021 - 01.2022
Bolsa Grande High School