Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Diana Wassouf

Canandaigua,NY

Overview

10
10
years of professional experience
1
1
Certification

Work History

The Elephant

Server
Geneva, NY
08.2023 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Accurately took and delivered food and beverage orders, ensuring customer satisfaction.
  • Maintained a thorough knowledge of menu items, daily specials, and ingredients to assist guests with dietary needs and preferences.
  • Collaborated with kitchen staff to ensure timely and accurate service.
  • Resolved customer concerns promptly to enhance guest experience.
  • Trained new staff on restaurant protocols and service standards.

Alie's Lebanese Grill

Manager/server
Sterling Heights, MI
03.2021 - 07.2022
  • Supervised daily restaurant operations, including front-of-house staff scheduling, inventory control, and customer service quality.
  • Trained, supervised, and evaluated a team of servers, hosts, and support staff.
  • Oversaw cash handling, daily deposits, and reconciliation of sales reports.
  • Ensured compliance with health, safety, and sanitation regulations.
  • Maintained detailed knowledge of menu offerings and specials to assist guests, and maximize sales.

Nutritional Aide Services

Geneva General Hospital
Geneva, NY
09.2015 - 02.2019
  • Prepared and delivered patient meals according to dietary restrictions, allergies, and physician-prescribed meal plans.
  • Ensured proper food handling, sanitation, and safety standards in compliance with hospital policies and health regulations.
  • Collaborated with dietitians, nurses, and kitchen staff to ensure timely and accurate meal service.

Education

Associate of Science - Nursing

Finger Lakes Community College
Canandaigua, NY
12-2026

Bachelor of Arts - Psychology

Hobart And William Smith Colleges
Geneva
05-2020

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Organization
  • Teamwork and collaboration
  • Decision-making
  • Task prioritization
  • Planning
  • Flexible and adaptable
  • Multitasking
  • Problem-solving
  • Patient care
  • Team collaboration
  • PPE compliance

Accomplishments

  • First Year Writing Prize at Hobart William Smith
  • HEOP scholarship recipient
  • Geneva Scholarship recipient
  • National Honor Society
  • Dean's list- Finger Lakes Community College (2022)

Certification

  • Basic Life Support (BLS)- American Heart Association.

Languages

Arabic
Native/ Bilingual

Timeline

The Elephant

Server
08.2023 - Current

Alie's Lebanese Grill

Manager/server
03.2021 - 07.2022

Nutritional Aide Services

Geneva General Hospital
09.2015 - 02.2019

Associate of Science - Nursing

Finger Lakes Community College

Bachelor of Arts - Psychology

Hobart And William Smith Colleges

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Diana Wassouf