Diana Weathers
Indianapolis,IN
Summary
Seasoned Family Case Manager with background in child welfare and family services. Displays strong skills in case management, crisis intervention, and advocacy for families. Known for forging meaningful relationships with clients and working collaboratively with multi-disciplinary teams to achieve client goals. Previous work has led to improved family stability and well-being, demonstrating ability to effect positive change.
Overview
2
2
years of post-secondary education
25
25
years of professional experience
Work History
Family Case Manager
Department of Child Services
Indianapolis, Indiana
10.2014 - Current
- Complete day-to-day duties accurately and efficiently.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritizes and organizes tasks to efficiently accomplish service goals.
- Provides excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Educational Facilitator
The Children's Museum Of Indianapolis
Indianapolis, Indiana
09.2001 - 12.2018
- Responsible for providing daily programs for children an their families.
- Provided training for co-workers creating and leading daily programs
- Worked with children ages 10-16 in the museum apprentice program. Worked with children of all ages throughout the museum in the different galleries.
- Provide educational instruction in sign language
- Facilitate programs for children and adults with disabilities
Special Education Assistant
Speedway Schools System
Speedway, IN
08.2012 - 10.2014
- Provided one-on-one instruction for children with special needs
- Assisted lead teacher with daily curriculum
- Worked with students who had behavior and mental health issues
Case Manager
Private Case Management
Indianapolis, Indiana
10.2010 - 10.2014
- Assisted clients in finding community resources
- Communicate with referral sources and providers
- Help clients find employment
- Focused on daily living skills like problem solving, budgeting, conflict resolution and parenting skills with children who have special needs
- Provide transportation as needed
Education
Bachelor's in Psychology - Psychology
IUPUI
Indianapolis , IN 09.2012 - 09.2014
Skills
- Investigate allegations of abuse or neglect in a timely manner
- Ability to work with diverse populations both in the office and in the community
- Excellent interpersonal skills, listening and communicating effectively
- Ability to plan, assess and evaluate needs depending on a family's situation
- Experience with working with LEA, physicians, MST staffing, residential programs with children with high needs
Timeline
Family Case Manager
Department of Child Services
10.2014 - Current
Bachelor's in Psychology - Psychology
IUPUI
09.2012 - 09.2014
Special Education Assistant
Speedway Schools System
08.2012 - 10.2014
Case Manager
Private Case Management
10.2010 - 10.2014
Educational Facilitator
The Children's Museum Of Indianapolis
09.2001 - 12.2018