Diana Zantowsky
Dunmore,PA
Summary
Customer Service Associate driven to exceed sales goals and build long-term relationships with customers. Determined to create a positive experience through high-quality customer care.
Overview
9
9
years of professional experience
Work History
In Home Caregiver
Angles on Call
03.2023 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Improved client well-being by providing personalized and compassionate in-home care services.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Customer Service Representative
Twisted Throttle Detailing
11.2016 - 04.2019
- Informed customers on service packages and the prices of each one, billing procedures and processed payments.
- Greeted customers to help facilitate the customers needs, interfaced with customers to determine the cost and time frame of service needs and accurately inputted each order.
- Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
Customer Service Representative
Ace Hardware
05.2015 - 10.2016
- Answered customers' questions and addressed problems and/or complaints in person and via phone.
- Processed merchandise returns and exchanges.
- Assisted customers with questions and concerns.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
Education
High School Diploma -
Bishop OHara High School
Dunmore, PA1998
Skills
- Strong organizational skills
- Courteous demeanor
- Telecommunication skills
- Results oriented
- Self-motivated
Timeline
In Home Caregiver
Angles on Call
03.2023 - Current
Customer Service Representative
Twisted Throttle Detailing
11.2016 - 04.2019
Customer Service Representative
Ace Hardware
05.2015 - 10.2016
High School Diploma -
Bishop OHara High School