Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Zaragoza

Los Angeles,CA

Summary

Office Technician at LAUSD with strong organizational skills and a proven ability to multitask effectively. Enhanced operational efficiency through meticulous record management and exceptional customer service. Demonstrated adaptability in high-pressure situations, contributing to a positive work culture while supporting educational initiatives and community engagement. Experienced with office management and administrative tasks, ensuring smooth daily operations and effective communication. Utilizes organizational skills and attention to detail to maintain accurate records and support office functions. Knowledge of office software and procedures, contributing to well-structured and efficient workplace.

Overview

7
7
years of professional experience

Work History

Office Technician

LAUSD
07.2020 - Current
  • Enrollment and Checkouts
  • Payroll
  • P-Card Holder and Reconcile
  • Attendance
  • Input Transcripts for Incoming Students
  • Cumulative Records
  • Locker Distribution
  • Transcript Request
  • Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
  • Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
  • Managed front desk operations, providing exceptional customer service to clients and visitors.
  • Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Increased accuracy in document preparation by proofreading all materials thoroughly before distribution to relevant parties.
  • Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
  • Kept office environment tidy and well-organized through regular maintenance of common areas like break rooms or shared workspaces.
  • Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
  • Assisted in planning and coordinating events such as conferences or workshops for both internal staff members and external guests.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Created and maintained detailed records of all office activities.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Early Education Center Aide

LAUSD
09.2018 - 03.2019
  • Supported language acquisition through immersive storytelling sessions that developed vocabulary usage among young learners.
  • Engaged parents in their child''s education process by communicating regularly about upcoming events, projects, or areas needing improvement at home support meetings.
  • Participated in professional development opportunities, staying up-to-date on early education best practices and strategies.
  • Assisted with the planning and execution of special events such as field trips, holiday celebrations, or parent-teacher conferences, strengthening community ties and enriching students'' educational experiences.
  • Built strong relationships with families, keeping them informed about their child''s progress and educational needs.
  • Assisted in preparing educational materials, ensuring all resources were readily available for smooth lesson execution.
  • Fostered positive peer interactions through group-based games enhancing social skills development.
  • Assisted lead teachers with classroom management duties such as taking attendance or distributing supplies contributing to a well-organized learning environment.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Encouraged children's emotional and social development.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.

Education

No Degree -

Los Angeles Trade Technical College
Los Angeles, CA

High School Diploma -

Bravo Medical Magnet
Los Angeles, CA
06-2004

Skills

  • Strong organizational skills
  • Multitasking efficiency
  • Professional telephone etiquette
  • File organization
  • Data entry proficiency
  • Activity tracking
  • Administrative assistance
  • Customer service
  • Flexible and adaptable
  • Multitasking
  • Verbal and written communication
  • Cash handling
  • Record sorting and filing

Languages

Spanish
Native or Bilingual

Timeline

Office Technician

LAUSD
07.2020 - Current

Early Education Center Aide

LAUSD
09.2018 - 03.2019

No Degree -

Los Angeles Trade Technical College

High School Diploma -

Bravo Medical Magnet

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