Diana Catalina Hernandez
Greenwood Lake,NY
Summary
Adept at enhancing patient experiences and outcomes. I leveraged my medical terminology knowledge, customer service, skills, and years of expertise within the medical field to significantly contribute to reducing readmission rates.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant /Front Desk Medical Receptionist
En Su Casa Primary Health Care
08.2021 - 06.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Waitress /Restaurant Cashier
Cafe Colombia Arepas Y Mas
01.2021 - 06.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
General Physician - Cardiovascular Risk Program
Coopsana IPS Norte (Medellín - Colombia)
08.2013 - 04.2018
- Collaborated with specialists for comprehensive patient care, resulting in improved health outcomes.
- Conducted physical examinations and diagnostic tests to accurately diagnose patients'' medical conditions.
- Provided ongoing support to patients with chronic illnesses by monitoring their progress and adjusting treatment plans as necessary.
- Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
- Reduced hospital readmission rates by implementing effective preventive care measures and treatment plans.
General Physician
UBA Coomeva (Medellín - Colombia)
05.2006 - 05.2012
- Collaborated with specialists for comprehensive patient care, resulting in improved health outcomes.
- Conducted physical examinations and diagnostic tests to accurately diagnose patients'' medical conditions.
- Developed treatment plans tailored to individual patients'' needs, considering their medical history, personal preferences, and financial constraints.
- Provided ongoing support to patients with chronic illnesses by monitoring their progress and adjusting treatment plans as necessary.
General Physician
E.S.E Hospital Santa Isabel
06.2004 - 12.2006
- Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
- Improved patient satisfaction by providing thorough and compassionate care during consultations.
- Performed minor surgical procedures, ensuring optimal patient safety and comfort throughout the process.
- Diagnosed and treated patients suffering from chronic conditions.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
Education
Diploma in Biological Medicine With An Emphasis On - Biological Medicine
Universidad De Antioquia
Calle 67 53 108, Medellín, Colombia06.2011
M.D. - General Medicine
Universidad De Antioquia
Calle 67 53 108, Medellín, Colombia06.2004
High School Diploma -
Centro Formativo De Antioquia
Calle 50 No. 41-55 Medellin Colombia11.1996
Skills
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
Phlebotomy
Immunization Administration
Specimens collection and processing
Insurance Verification
EKG
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Medical Assistant /Front Desk Medical Receptionist
En Su Casa Primary Health Care
08.2021 - 06.2024
Waitress /Restaurant Cashier
Cafe Colombia Arepas Y Mas
01.2021 - 06.2021
General Physician - Cardiovascular Risk Program
Coopsana IPS Norte (Medellín - Colombia)
08.2013 - 04.2018
General Physician
UBA Coomeva (Medellín - Colombia)
05.2006 - 05.2012
General Physician
E.S.E Hospital Santa Isabel
06.2004 - 12.2006
Diploma in Biological Medicine With An Emphasis On - Biological Medicine
Universidad De Antioquia
M.D. - General Medicine
Universidad De Antioquia
High School Diploma -
Centro Formativo De Antioquia
- CMA - Certified Medical Assistant
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