Diana K Hull
Springfield,MA
Summary
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
29
29
years of professional experience
Work History
Delivery Driver
NAPA Auto Parts - Genuine Parts
10.2015 - 07.2018
- Delivered packages to business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Claims Examiner
Pioneer Management
11.2010 - 07.2015
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
Medical Claims Analyst/Examiner
Aetna
01.1990 - 11.1999
- Participated in cross-functional teams to develop strategies for improving overall department performance metrics.
- Increased departmental accuracy by implementing quality control measures for claim submissions and reimbursements.
- Ensured accurate payments by meticulously reviewing medical records, invoices, and supporting documentation.
- Provided exceptional customer service, addressing inquiries regarding coverage, benefits, and claim statuses promptly and professionally.
Education
No Degree - Accounting
Asnuntuck Community College
Enfield, CTHigh School Diploma -
Enrico Fermi High School
Enfield, CT06-1984
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management skills
- Ability to learn
- Good communication skills
- Excellent with numbers
- Good writing skills
Timeline
Delivery Driver
NAPA Auto Parts - Genuine Parts
10.2015 - 07.2018
Claims Examiner
Pioneer Management
11.2010 - 07.2015
Medical Claims Analyst/Examiner
Aetna
01.1990 - 11.1999
No Degree - Accounting
Asnuntuck Community College
High School Diploma -
Enrico Fermi High School
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