Diana Laura Lopez Salazar
Minot,ND
Summary
As medical interpreter and certified nurse assistant with a proven track record at Aya Healthcare, I excel in delivering high-quality patient care and interpreting medical information. Skilled in HIPAA compliance and direct patient care, I enhance patient satisfaction and streamline communication processes. My adaptability and strong clerical abilities contribute to efficient healthcare delivery and positive patient outcomes. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Aya Healthcare
San Diego, CA
07.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Healthcare Assistant and Unit Clerk
Sharp Mary Birch Hospital For Women & Newborns
San Diego, CA
07.2021 - 06.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Increased efficiency within the hospital setting by managing multiple tasks simultaneously, such as scheduling appointments and assisting with documentation translation when needed.
- Translated procedural information to facilitate understanding between doctors and patients.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Developed strategies to perform accurate and consistent translations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Monitored and ordered supplies and materials to keep office well stocked.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasks projects.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Certified Nursing Assistant and Unit Clerk
Sharp Memorial Hospital
San Diego, CA
11.2017 - 07.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Education
Medical Interpreting Course - Medical Interpreter
Mitio Medical Interpreting Program
Minot, ND04.2024
Certified Nurse Assistant - Healthcare
National City Adult School
San Diego, CA03.2016
High School Diploma -
San Ysidro High School
San Diego, CA06.2014
Skills
- Bilingual in English and Spanish
- Outstanding clerical and computer skills
- Medical Terminology knowledge
- Strong Memory Retention
- Sight Translation
- Procedure interpretation
- Effective Note-taking
- Accurate Translation
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Basic Life Support
Certification
- CNA - Certified Nurse Assistant
Additional Information
Completion of Medical interpreting course
Basic life support certified
Timeline
Certified Nursing Assistant
Aya Healthcare
07.2021 - Current
Healthcare Assistant and Unit Clerk
Sharp Mary Birch Hospital For Women & Newborns
07.2021 - 06.2022
Certified Nursing Assistant and Unit Clerk
Sharp Memorial Hospital
11.2017 - 07.2021
Medical Interpreting Course - Medical Interpreter
Mitio Medical Interpreting Program
Certified Nurse Assistant - Healthcare
National City Adult School
High School Diploma -
San Ysidro High School