Diana Patricia Vazquez Bravo
West Long Branch,NJ
Summary
Highly motivated and organized individual with proven experience in providing exceptional customer service and support in healthcare settings. Adept at managing multiple tasks efficiently with a focus on improving patient satisfaction. Brings a strong work ethic, excellent communication skills, and a quick-learning ability. Eager to apply comprehensive organizational and people skills in a dynamic healthcare environment
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sunrise of Wall
Sunrise Senior Living
Wall , NJ
11.2021 - Current
- Delivered exceptional customer service, fulfilling special requests and dietary needs with attention to detail.
- Prepared drinks according
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Ensured dining area cleanliness and readiness, enhancing customer experience and adhering to health safety standards.
- Collaborated with kitchen staff to ensure dietary restrictions were met, showcasing teamwork and communication skills.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Serve breakfast, lunch, and dinner.
- Adjust table settings according to the resident's capabilities.
El Vecino
Mike Burns
Long Branch, NJ
10.2019 - 10.2021
- Conducted customer service activities in order to facilitate money transfer transactions.
- Facilitated a range of financial transactions with accuracy, demonstrating strong numerical skills and customer service..
- Verified customers' identities by collecting appropriate documentation.
- Prepared bill payments accurately, collected customer payments, and provided change when necessary.
- Processed various types of financial transactions, including deposits, withdrawals, checks, bill payments, and more.
- Responded promptly to customer inquiries concerning services, bills, payments.
- Counted and balanced cash drawer.
- Verified that all transactions were accurate and complete.
- Organized checkout area by stocking shelves, cleaning counter surfaces, removing trash.
Education
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2027
Shore Regional High School
West Long Branch, NJ06-2023
Shared Time Vocational School Program - Allied Health Nursing
Monmouth County Vocational School District
537 Tinton Ave, Tinton Falls, NJ 0772406-2023
Skills
- Bilingual in Spanish
- CPR/AED certified
- Active listener
- Communication
- Reliability
- Compassion
- Empathy
- Adaptability
Languages
Spanish
Native/ Bilingual
Certification
- CPR/AED certified
References
References available upon request.
Timeline
Sunrise of Wall
Sunrise Senior Living
11.2021 - Current
El Vecino
Mike Burns
10.2019 - 10.2021
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
Shore Regional High School
Shared Time Vocational School Program - Allied Health Nursing
Monmouth County Vocational School District
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