DIANA S. HALL
ROCKVILLE,MD
Summary
Focused results driven project management professional accustomed to supporting and leading strategic project initiatives, providing high-level consulting in a variety of industries. Customer-focused excellent work ethic and enthusiastic leader who consistently meets commitments with integrity, transparency and a willingness to learn and take on new challenges accordingly. Skilled at identifying or anticipating problems and providing solutions.
Overview
17
17
years of professional experience
Work History
Remote - Project Manager
Insight Global
Morristown, NJ
04.2019 - Current
- Provide daily project reporting to cross functional teams within the project management and development environment.
- Provide project management for project scheduling, tracking, issue management, risk management and status reporting.
- Manage day-to-day coordination of project tasks.
- Support the CT market with responding to site outages by creating and tracking trouble tickets.
- Provide project management for project activities to ensure that the project is completed on time and within scope.
- Manage and process ticket request in ALM and Confluence tools.
- Collaborate with the appointed sales manager to process equipment orders for construction sites within established project timelines.
Project Manager
Tata Consultancy Services
Parsippany, NJ
08.2018 - 04.2019
- Managed the administration and implementation of the PM tool suites; Clarity and SharePoint.
- Collaborated with IT Business Partners to continuously improve the demand intake process.
- Process resource deactivation and modify changes per request from the resource manager daily and or as needed.
- Performed project conversions from Idea to new project creation upon approval from Business owner.
- Coached and mentored the end user community on the PPM Clarity tool.
- Managed Clarity Month-End and Year-End job processing for the enterprise user environment.
- Create new project site in SharePoint per new project as directed by the Project Managers.
- Create monthly Clarity announcement portlets for the enterprise environment.
Sr. Project Coordinator
Amtrak
Washington, DC
11.2017 - 08.2018
- Provided administrative and logistical support including meeting arrangements, project status tracking, and documentation.
- Managed the SharePoint site for the Enterprise Program Management Office.
- Assist Project Managers in contract administration and project administration activities.
- Managed the Director’s schedule and communications within the Enterprise Program Management Office.
- Performed a wide range of logistics responsibilities such as; processing of vendor payments, data entry of client project and account data.
Sr. Project Coordinator
U.S. Department Of Defense (DOD)
Rosslyn, VA
02.2016 - 11.2017
- Managed onboarding requests to ensure new hires are set up with user accounts and established software and hardware accessibility upon workday.
- Collaborated with the technical writers and proposal team on meeting minutes onto proposal documents.
- Developed Standard Operations Procedure (SOPs) for new hires to follow as a guide as they become acclimated to the team and office environment to be successful.
- Managed the Interoperability Care Coordination project, while partnering with the IT technical training facilitators to schedule the required training for the project teams across functional teams.
- Collaborated with the Master Scheduler and finance team on project closeouts to ensure accurate procedures were met in scope and on time.
- Proposal coordination support including but not limited to; working with the proposal team on required edits and formatting redesign, developed standard templates for all future proposals ensuring established guidelines are adhered to.
Clarity Administrator
CareFirst, BCBS
Owings Mills, MD
11.2013 - 02.2015
- Provided Clarity access to new hire resources on a weekly basis, including but not limited to; assigning resource task assignments, timesheet adjustments as requested.
- Developed test cases for Clarity 13.1 to 13.3 upgrade which included running test scripts and logging any defects accordingly in ALM.
- Created Standard Operation Procedure (SOP) documents on how to use the Clarity tool for resource project tracking to ensure proper tasks is being recorded.
- Managed the project dashboard in Clarity by updating the program / project plans based on approved changes per the Project Managers request.
- Maintained the Admin Mailbox, resolved trouble calls and service requests within the established SLA.
- Managed Clarity users by adding, removing and confirming access as well as move new or existing end-user accounts and administer permissions and access rights per end-user request.
Executive Assistant | Project Analyst
Booz Allen Hamilton
McLean, VA
08.2003 - 11.2012
- Ensured program expenses are charged accurately while providing justifiable reasons for discrepancies.
- Assisted Project Managers in the drafting of project proposals, RFPs, and preliminary schedules on the project.
- Managed logistics not limited to; ordering office equipment such as hardware and software, coordinated equipment repairs and facilitated signature authorizations.
- Facilitated Booz Allen Hamilton corporate campus Quarterly sponsored community events as requested.
- Managed CEO and Principal travel requests, calendar scheduling, and meeting coordination.
- Compiled and processed expense reports, reimbursements, and check requests.
- Provided administrative tasks not limited to; preparation of reports and proposals, schedule conference rooms, ensure AV equipment set up, oversaw catered executive events as requested.
- Effectively coordinated with other executive and administrative assistants daily in arranging meetings and correspondence.
Education
Bachelor of Arts - Psychology, Child Development & Adolescent
Southern New Hampshire University
2025
Associate - Business Administration
Strayer University
2011
Skills
- Leadership
- Data management
- Project management
- Interpersonal skills
- MS Office Suite,
- G Suite
- Ariba
- SharePoint
- Confluence
- Oracle
- Clarity
- Jira
- Magenta Built
Timeline
Remote - Project Manager
Insight Global
04.2019 - Current
Project Manager
Tata Consultancy Services
08.2018 - 04.2019
Sr. Project Coordinator
Amtrak
11.2017 - 08.2018
Sr. Project Coordinator
U.S. Department Of Defense (DOD)
02.2016 - 11.2017
Clarity Administrator
CareFirst, BCBS
11.2013 - 02.2015
Executive Assistant | Project Analyst
Booz Allen Hamilton
08.2003 - 11.2012
Bachelor of Arts - Psychology, Child Development & Adolescent
Southern New Hampshire University
Associate - Business Administration
Strayer University