Diandra Estévez
Summary
A highly motivated and organized Sales Professional with an extensive background in the hospitality industry, specializing in hotel sales coordination. Experienced in managing client relationships, coordinating events, and driving revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Coordinator
Hilton Garden Inn/Homewood Suites/Home2 Suites by Hilton Orlando nearest to Universal Studios
01.2019 - Current
- Sales Marketing Management
- Handle clients inquiries and business lead
- Prepare and send proposal or agreements according to the clients requests, set target dates for decision making and follow up to make business definite
- Coordinate Events with Catering and group blocks
- Establishes sales goals to achieve for the department
Front Desk Agent
Hilton Garden Inn
04.2016 - 01.2019
- Welcomed all guest, ensuring a positive and professional first impression
- Reservations
- Telephone customer service
- Sales and Marketing Management training
Recreation at Orange Lake Resort by Holiday Inn Club Vacation
IHG Hotels & Resorts
01.2017 - 01.2018
- Made professional interactional connections with all guests
- Sales Marketing
- Customer Service
- Sale Management
- Inventory
Server
Chili’s Restaurant
01.2014 - 01.2016
- Served guest in fast-paced environment and managed time for an optimal experience for each guest
- Remain cal and friendly during peak rush times
- Direct customer services
- Assisted other workers to achieve maximum efficiency during peak attendance times
Sale Associate
JCPenny
01.2015 - 04.2016
- Stock, replenish, and organize inventory with accuracy and efficiency
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
- Recovery Inventory
- Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up
Education
Associate Degree in Hotels Operations - Hospitality Administration And Management
Universidad Del Este
Carolina, PR01.2015
High School Diploma -
School Specializing in Business Education
San Juan, PR01.2012
Skills
- Years on experience customer service and Sales Marketing developments
- Advanced knowledge on Microsoft Office application program
- Fully bilingual communication skills in English and Spanish
- Ability to work under pressure
- Organization and good interpersonal relationships
- Ability to work as a team
- Punctuality and dedication on having realized work
- Professional Sales Events and Catering Management experiences
References
AVAILABLE AT YOUR REQUEST
Timeline
Sales Coordinator
Hilton Garden Inn/Homewood Suites/Home2 Suites by Hilton Orlando nearest to Universal Studios
01.2019 - Current
Recreation at Orange Lake Resort by Holiday Inn Club Vacation
IHG Hotels & Resorts
01.2017 - 01.2018
Front Desk Agent
Hilton Garden Inn
04.2016 - 01.2019
Sale Associate
JCPenny
01.2015 - 04.2016
Server
Chili’s Restaurant
01.2014 - 01.2016
Associate Degree in Hotels Operations - Hospitality Administration And Management
Universidad Del Este
High School Diploma -
School Specializing in Business Education
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