Diane Aponte
Canyon Country,CA
Overview
18
18
years of professional experience
Work History
Sales consultant specialist remote work
ClearChoice Dental Implant Centers
Littleton, CO
12.2016 - 06.2025
- Follow a structured call process
- Answering inbound telephone calls (averaging 45-60 calls per day)
- Identify qualified prospects for consultation
- Provide prospects with general information about dental implants and ClearChoice services
- Gather demographic information for scheduling, follow-up and future marketing activities
- Enter all data about prospect's information into the ClearChoice office management software
- Confirm all consultation appointments with follow-up and reminder calls to prospect 24 hours
- Initiate follow-up calls to prospects that called but did not schedule
- Send information packets to scheduled prospects prior to visit
- Address caller needs in timely fashion, answer questions, set scheduled consultation
Quality and Transfer Specialist
Hotchalk/Primesource
Greenwood Village, CO
08.2016 - 11.2016
- Provide prospective candidates with an exceptional level of one-on-one customer service.
- Reach out to prospective students through multiple channels in an effort to properly qualify them and help to the next steps in the enrollment process.
- Be efficient in managing HotChalk processes with attention to detail.
- Effectively manage activity and a variety of tasks to assist multiple students throughout the day.
- Organization, time management, and the ability to interact with multiple technical application simultaneously are a requirement.
Self Employed
01.2013 - 01.2016
- Work with various lenders such as Wells Fargo, Bank of America, Citibank, Green Tree and many others to witness loan document signings
Short sale negotiator
Bank of America
Simi Valley, CA
01.2010 - 01.2012
- Review of short sale offers compared to property value
- Worked closely with the valuation department and Real Estate Owned departments to identify issues with list and sales prices
- Recognized potential risk/legal issues that may require detailed and accurate descriptions and justifications in order to receive short sale approvals
- Maintained strong analytical and problem solving abilities and negotiation skills
- Postponed foreclosure sale
- Mitigated as much loss as possible for the banks best interest. Successfully completed files from beginning to close.
Notary public/Loan service specialist
Rose International/Bank of America
Simi Valley, CA
01.2009 - 01.2010
- Notarized documents, reviewed deeds of trust and other necessary documents to complete first legal action
- Opened new trustee sale orders for the state of Alaska and California
- Sent orders to title companies, follow up on recording dates and assisted on follow up recording and posting for each state
Foreclosure specialist
Washington Mutual
Chatsworth, CA
01.2007 - 01.2008
- Reviewed and audited Trustee Sale guarantees for California and Arizona
- Worked closely with title companies to clear up discrepancies
- Prepared documents for 10 day and 30 day mailings and prepared documents for recording
Escrow Assistant
Virtual Escrow
Granada Hills, CA
- Open escrow for refi's and purchases on conventional, FHA, and VA loans
- Opened title with title companies, reviewed preliminary reports
- Typed Huds, final Huds ordered payoff demands, cut checks and disbursed funds
- Prepared documents for loan signings and also returned documents to lender
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales consultant specialist remote work
ClearChoice Dental Implant Centers
12.2016 - 06.2025
Quality and Transfer Specialist
Hotchalk/Primesource
08.2016 - 11.2016
Self Employed
01.2013 - 01.2016
Short sale negotiator
Bank of America
01.2010 - 01.2012
Notary public/Loan service specialist
Rose International/Bank of America
01.2009 - 01.2010
Foreclosure specialist
Washington Mutual
01.2007 - 01.2008
Escrow Assistant
Virtual Escrow
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