Summary
Overview
Work History
Education
Skills
Timeline
Generic

R. Diane Bartels

Hutchinson,KS

Summary

Friendly and dependable experienced manager seeking a position as a customer service professional. Exceptional customer service skills, with a 10-year background in fast- paced service and supervision of numerous employees.

Overview

3
3
years of professional experience

Work History

Bakery Team Leader

Dillons Grocery Store
Hutchinson, Kansas
01.2024 - Current
  • Conducted weekly meetings with bakery staff to discuss goals, objectives and any issues or concerns related to their job duties.
  • Kept work area clean according to health department regulations.
  • Monitored inventory levels and ordered supplies as needed.

Assistant Manager

Hardees
McPherson
06.2023 - 01.2024
  • Supervise production and service of meals
  • Answer questions and solve guest complaints
  • Schedule staff and assign shift duties.

Production Assistant

Pfizer
McPherson
06.2022 - 06.2023
  • Inspection of newly produced medications
  • Sanitation of production and inspection area
  • Other duties as assigned.

Assistant Manager

Applebee's
Salina
07.2021 - 05.2022
  • Supervise production and service of meals
  • Answer guest questions and solve guest complaints
  • Supervise front of house employee, providing information about promotions, and ensuring excellent customer service.

Education

Master of Science - Library Science

Emporia State University
Emporia, KS

Bachelor of Science - English

Emporia State University
Emporia, KS
12-1991

Skills

  • Complex Problem Solving
  • Management of Personnel Resources
  • Clerical
  • Administration and Management
  • Writing
  • Customer and Personal Service
  • Service Orientation

Timeline

Bakery Team Leader

Dillons Grocery Store
01.2024 - Current

Assistant Manager

Hardees
06.2023 - 01.2024

Production Assistant

Pfizer
06.2022 - 06.2023

Assistant Manager

Applebee's
07.2021 - 05.2022

Master of Science - Library Science

Emporia State University

Bachelor of Science - English

Emporia State University
R. Diane Bartels