Diane Barzola
Jersey City,NJ
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Direct Care
01.2024 - Current
- Transported clients to doctor appointments and social events.
- Provided companionship and monitored health condition of clients.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
School Crossing Guard
City Of Union City
09.2019 - 06.2022
- Regulate and direct the movement of school children at street intersections, paying particular attention to their safety
- Assist and protect children at a street intersection
- Patrol school children, study traffic conditions, and recommend changes in rules to improve these conditions
- Notify the appropriate authorities, in cases requiring police or medical attention
Customer Service Representative
Macy’s
11.2015 - 01.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Hudson County Schools of Technology
Jersey City, NJ06-2000
Skills
- Knowledge of the safety precautions to be taken in the movement and direction of children at intersections
- Ability to respond to inquiries and complaints
- Ability to work independently with minimal supervision
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Direct Care
01.2024 - Current
School Crossing Guard
City Of Union City
09.2019 - 06.2022
Customer Service Representative
Macy’s
11.2015 - 01.2017
High School Diploma -
Hudson County Schools of Technology
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