RaShonda Kareem
Las Vegas,NV
Summary
Dynamic professional with a proven track record in patient care and front-end supervision, notably at Direct Care and Kmartcorp. Excelled in nutritional meal preparation and enhancing customer experiences, demonstrating exceptional emotional support and problem-solving skills. Achieved significant improvements in patient well-being and operational efficiency, showcasing a commitment to excellence and compassionate service.
Overview
26
26
years of professional experience
Work History
Home Health Aide
Direct Care
Binghamton, NY
01.2017 - 11.2024
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Documented care provided and submitted notes to supervisor.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Provided compassionate care and assistance with daily living activities to patients in their homes.
- Monitored and recorded patients' vital signs, reporting any significant changes to healthcare professionals.
- Assisted patients with mobility, personal hygiene, and medication management to ensure their well-being.
- Recorded daily notes about client conditions, treatments provided and progress made.
Front End Supervisor
Kmartcorp
Binghamton, NY
05.1999 - 12.2016
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Maintained positive relationships with vendors to secure best pricing available for products sold at the front end.
- Delegated work to staff, setting priorities and goals.
- Supervised front-end operations to ensure efficient and accurate customer service.
- Managed front-end staff, overseeing daily tasks and maintaining high service standards.
- Coordinated front-end activities to optimize workflow and enhance customer experience.
Education
Associates - Health Informaton Technology
ASA College
Brooklyn, NY02-2011
GED -
New York State Higher Education
Albany, NY05-2001
Skills
- Patient transportation
- Nutritional meal preparation
- Client documentation
- Care plan assessment
- Medication organization
- Psychological support
- Dressing assistance
- Emotional support
- Mobility activities
Timeline
Home Health Aide
Direct Care
01.2017 - 11.2024
Front End Supervisor
Kmartcorp
05.1999 - 12.2016
Associates - Health Informaton Technology
ASA College
GED -
New York State Higher Education
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