Diane Beck
Hartford
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at M & I Bank. Proven track record in transaction processing accuracy and cash management. Adept at enhancing client satisfaction through effective communication and collaboration, as demonstrated in my role as Inside Sales Coordinator at Crown Equipment.
Overview
25
25
years of professional experience
Work History
Teller
M & I Bank
Germantown, WI
09.1999 - 09.2024
- Processed customer transactions accurately and efficiently
- Assisted customers with inquiries and account management
- Maintained cash drawer integrity through diligent balancing
- Promoted bank products and services to enhance customer engagement
Inside Sales Coordinator
Crown Equipment
New Berlin
09.2000 - 01.2024
- Coordinated communication between sales teams and clients to ensure clarity in order fulfillment.
- Managed customer inquiries and provided accurate product information to enhance client satisfaction.
- Assisted in preparing sales reports and forecasts to support strategic decision-making processes.
- Collaborated with marketing team to develop promotional materials, increasing product visibility among target audiences.
Education
No Degree - Fashion Marketing
WCTC
Pewaukee, WISkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash handling expertise
Accomplishments
Became lead coordinator the last 7 years. Helped with Rental Dept when needed and assisted other branch coordinators with closing sales deals and inventory and computer programs.
Timeline
Inside Sales Coordinator
Crown Equipment
09.2000 - 01.2024
Teller
M & I Bank
09.1999 - 09.2024
No Degree - Fashion Marketing
WCTC