Diane Brennan
Pembroke,MA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Director, Corporate Operations
Omnium Protection Group
07.2016 - 11.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership to guide operational strategy.
- Managed daily operations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Associate of Arts - Paralegal Studies
Quincy College
Quincy, MA06.1996
Skills
- Operations Management
- Business Administration
- Budget Control
- Project Management
Timeline
Director, Corporate Operations
Omnium Protection Group
07.2016 - 11.2023
Associate of Arts - Paralegal Studies
Quincy College
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