Diane Broughton-San Nicolas
Certified Pharmacy Tecnician
Suisun City,CA
Summary
Accomplished Certified Pharmacy Technician who proudly maintains a highly productive, efficient and quality-driven environment at all times. Skilled at communicating, organizing and solving problems to raise the stature and rankings of pharmacy. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
21
21
years of professional experience
Work History
Floating Certifid Pharmacy Technian
Safeway
Vallejo, Ca
04.2002 - Current
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
- Continually maintained and improved company's reputation and positive image in markets served.
- Routinely collaborated with department managers to correct problems and improve services.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Coordinated typing and filling of more than 150 prescriptions in high-volume retail pharmacy environment
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Dietary Representative
St. Lukes Hospital
- Skilled at working independently and collaboratively in team environment.
- Adjusted menu choices for patients on special diets for up to 150 patients.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered nourishment and supplements to nurse station for distribution to specific patients.
- Participated in nutrition research projects and programs.
- Conducted one-on-one nutritional counseling sessions with patients.
- Worked with insurance companies to obtain coverage for nutrition
Education
Bachelor of Science - Nutrition and Human Development
Arizona State University
Tempe, AZSkills
- Analytical thinker
- Supervisory training
- Independent judgment and decision making
- Promotes positive behavior
- Strategic planning capability
- Effective staff coach
Timeline
Floating Certifid Pharmacy Technian
Safeway
04.2002 - Current
Dietary Representative
St. Lukes Hospital
Bachelor of Science - Nutrition and Human Development
Arizona State University
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