DIANE DESJARLAIS
Jupiter,FL
Overview
20
20
years of professional experience
Work History
Catering Manager
Doris Italian Market
North Palm Beach
08.2022 - Current
- Coordinate and successfully organize catering orders for various, including fundraisers, conferences, shareholder meetings, and luncheons
- Propose effective layouts for events utilizing meeting matrix and coordinate all staff management, and internal/external communication functions throughout the event life cycle
- Communicate with vendors, clients, and staff to retain customer loyalty and ensure successful organization of catering orders at the internal and external level
- Concurrent responsibilities: Store opening, cash management, and assist as needed In front end manager role
- Responsible for 300% growth of catering orders in 18 months.
Catering Manager
Joseph's Classic Market
Palm Beach Gardens
10.2014 - 03.2020
- Front desk leader, accountable for processing all catering orders
- Managed and coordinated all online and a-la-carte orders, facilitating 100+ events annually
- Grew revenue over 27% by sourcing potential clients and securing cost-efficient contracts
- Manage and coordinate all pickup and delivery schedules, achieving on-time and underbudget execution with 99%+ client satisfaction
- Planned and coordinated pickup and delivery schedules with appropriate staff members to ensure smooth execution of all event activities.
Catering Manager and Event Planner
Embassy Suites Hotel PGA & Zia Restaurant
Palm Beach Gardens
06.2007 - 07.2014
- Consistently achieved monthly goals in food and beverage sales
- Developed and maintained relationships with key corporate clients to produce sales
- Responsible for directing the successful negotiation, planning, organization and execution of all events, both on and off property
- Lead the weekly staff meeting with food and beverage staff regarding upcoming events and goals for the month ahead
- Helped to train all banquet servers and bartenders
- Created revenue enhancing menus, wedding packages and advertisements for bridal magazines
- Booked over 150 social engagements and weddings varying sizes from 25 to 200+, several with revenue exceeding $50,000, including the Women's Republican Convention, serving over 800 guests.
Social Catering Manager and Event Planner
Hilton Palm Beach Airport
West Palm Beach
01.2004 - 06.2007
- Responsible for catering sales and planning of all social events
- Increased monthly and annual goals for food and beverage sales
- Worked closely with executive chef to produce catering menus and social event packages
- Coordinated community outreach for event hosting, representing our venue in several bridal shows annually
- Conducted all site inspections with potential clients and created detailed floor plans for every event, using specified banquet software
- Facilitated contract negotiation as well as provided thorough correspondence with client through entire process
- Coordinated all equipment and product rental with outside vendors
- Achieved marked Increase of venue booking from 10 per year to 142 per year in a 2 year time span.
Timeline
Catering Manager
Doris Italian Market
08.2022 - Current
Catering Manager
Joseph's Classic Market
10.2014 - 03.2020
Catering Manager and Event Planner
Embassy Suites Hotel PGA & Zia Restaurant
06.2007 - 07.2014
Social Catering Manager and Event Planner
Hilton Palm Beach Airport
01.2004 - 06.2007