Summary
Work History
Education
Skills
Timeline
Generic

Jessica Lobaugh

Newport,NC

Summary

Dynamic Catering Manager with a proven track record at Metlife, excelling in event planning and staff leadership. Expert in food safety and inventory management, ensuring seamless event execution. Recognized for enhancing customer satisfaction through exceptional service and effective team collaboration, contributing to increased client loyalty and successful catering operations.

Work History

Catering Manager

Metlife
Cary, NC
  • Assisted in planning and coordinating catering events to ensure seamless execution.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Collaborated with culinary team to create diverse menu options tailored to client preferences.
  • Maintained cleanliness and organization of catering equipment and service areas.

Server

34 North
Beaufort, NC
  • Delivered exceptional customer service to enhance dining experience.
  • Managed food and beverage orders with accuracy and efficiency.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Rudy Duck
Morehead City, NC
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

No Degree -

Orange High School
Hillsborough, NC

Skills

  • Event planning proficiency
  • Staff leadership
  • Food safety
  • File management

Timeline

Catering Manager

Metlife

Server

34 North

Server

Rudy Duck

No Degree -

Orange High School

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Jessica Lobaugh