Healthcare professional with 16 years in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability. Skilled at multitasking and prioritizing patient needs and daily assignments.
Quality: served as QIA nurse, educating and supporting other staff members to provide the highest-quality care.
Leadership: served as RSL, making appropriate assignments and providing support to patients, their families and staff members. Resolving conflicts and performing service recovery when necessary.
Functioned as an Epic Superuser helping staff members navigate the transition from our previous EMR software and provide accurate and complete documentation.