Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Elswick

Ridgley,MD

Summary

Dynamic retail professional with a proven track record at Harris Teeter, excelling in team management and employee motivation. Skilled in workplace safety and inventory control, I have successfully enhanced store performance through effective coaching and training, fostering a culture of continuous improvement and customer satisfaction.

Overview

41
41
years of professional experience

Work History

Assistant Department Manager

Harris Teeter
02.2018 - Current
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Order and maintain fully stock shelves .
  • Scan out of stocks daily and record credits in the computer daily .

Retail Store Manager

7-11 Convenience Store
01.1985 - 02.2018
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Business

Southern High
Baltimore, MD
06.1985

Skills

  • Workplace safety
  • Team management
  • Employee motivation
  • Staff management

Timeline

Assistant Department Manager

Harris Teeter
02.2018 - Current

Retail Store Manager

7-11 Convenience Store
01.1985 - 02.2018

Business

Southern High

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Diane Elswick