Diane M. Jackson
Philadelphia,PA
Summary
Master’s level social worker with 30 years of experience. Employment history includes experience in child welfare, case management and mental illness. In addition, I have a long work history with individuals who have disabilities such as chronic illness, physical impairments and blind or visually impairments.
Overview
31
31
years of professional experience
Work History
Independent Contractor
GrubHub
Philadelphia , PA
09.2021 - Current
- Deliver food orders to customers at their homes and business sites.
- Provide excellent customer service and maintained positive relationships for future business.
Caregiver (parent)
N/A
Philadelphia , PA
09.2020 - 07.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general overall well-being.
- Provided socialization, emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events, church, medical appointments and hair salon.
- Monitored and administered blood pressure readings, hearing aids and other health issues as needed.
- Provided personal care assistance and close monitoring post hip replacement surgery.
- Recognized and reported abnormalities or changes in patients' health status to medical team.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client
- Shopped for groceries regularly in order to keep house stocked with necessities.
Social Worker
Commonwealth Of PA, Office Of Vocational Rehab
Philadelphia , Pennsylvania
08.2010 - 07.2021
- Interviewed clients with blindness, visual impairments and other issues; completed application and assessment to implement services and address needs.
- Completion of a comprehensive intake report which encompassed information on demographics, assessment, family dynamics, strengths and needs, medical equipment used, services with other providers as well as emotional, mental and physical well being.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Managed fiscal responsibilities that included creation of purchase orders for services rendered, consultation with vendors to resolve various payment issues.
- Ongoing consultation with colleagues regarding use of various vision techniques and adaptive products to promote clients independence.
- Completed office administrative duties and projects as necessary.
Social Worker
Best Nest Foster Care Agency
Philadelphia , PA
02.2006 - 08.2010
- Worked with medically fragile children as an intake and foster care worker. Responsibilities included providing crisis intervention with birth families, facilitating emergency medical care as needed and placing children in emergency foster homes for their safety and well being.
- Maintained ongoing contact with both the birth and foster care families via telephone calls and home visits.
- Developed individualized service plans for the foster children and birth families to facilitate permanency including reunification with parents.
- Supervised visitations between foster children and their birth families.
Social Worker
Support Center For Child Advocates
Philadelphia , PA
07.2001 - 02.2006
- Primary duties included representing neglected and abused children in family and criminal courts.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
Independent Contractor/Social Worker
Social Work Prn Temp Agency
Philadelphia , PA
07.2000 - 01.2001
- Performed brief counseling on the telephone to IBM employees dealing with substance abuse, mental illness and other life issues.
- Coordinated outpatient mental health treatment and intervened in cris situations
Social Work Prn Temp Agency
Child And Family Serviices
Arlington , Virginia
06.1999 - 06.2000
- Managed small caseload of families in the family preservation unit who were in crisis; duties included assisting them with strengthening their coping skills and other skills building techniques to stabilize the family unit.
- Promoted community integration by providing extensive physical, emotional and social support.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Intake Social Worker
Ken Crest Services
Philadelphia , PA
06.1996 - 05.1999
- Interviewed clients and family members to obtain key information for case planning and management.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Attended over Number hours of meetings, conferences and training courses to advance professional knowledge of social work.
Child Protection Social Worker
Department Of Human Services
Philadelphia , PA
06.1992 - 05.1996
- Investigated child abuse and neglect reports by collecting information through observation and interviews with children, parents, doctors, relatives and neighbors.
- Collaborate with local police as nedded.
- Assisted families in navigating and accessing resources such as child care and entitlement benefits.
- Placed children in emergency foster homes if necessary.
- Developed service plans with brief concrete goals to ensure the well being and safety of the children.
- Transferred cases to other units for ongoing monitoring, stability and permanency planning if appropriate.
Education
Economics/Sociology -
University of Virginia
Charlottesville, VA08.1983
M.S.W - Service Delivery
Temple University
Philadelphia, PA08.1990
Skills
Assessment
Communication
Case Management
Worked with physically disabled/mentally ill
Experience with the medically fragile and chronically ill
Multitasking
Home Health Care Experience
Report Writing
Computer experience-Microsoft Suite
Timeline
Independent Contractor
GrubHub
09.2021 - Current
Caregiver (parent)
N/A
09.2020 - 07.2022
Social Worker
Commonwealth Of PA, Office Of Vocational Rehab
08.2010 - 07.2021
Social Worker
Best Nest Foster Care Agency
02.2006 - 08.2010
Social Worker
Support Center For Child Advocates
07.2001 - 02.2006
Independent Contractor/Social Worker
Social Work Prn Temp Agency
07.2000 - 01.2001
Social Work Prn Temp Agency
Child And Family Serviices
06.1999 - 06.2000
Intake Social Worker
Ken Crest Services
06.1996 - 05.1999
Child Protection Social Worker
Department Of Human Services
06.1992 - 05.1996
Economics/Sociology -
University of Virginia
M.S.W - Service Delivery
Temple University
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