Diane A. Kabukuru

• Managed and prepared children for private or group lessons
• Prepared and managed tennis tournaments
• Updated and recorded customer or client information to maintain accounts.
• Processed payments and updated accounts to reflect balance changes.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.

• Greeted and welcomed a variety of clients firsthand
• Scheduled appointments and coordinated office activities
• Created system for organizing client documentation
• Recorded and tracked financial transactions of clients
• Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
• Maintained business records by updating customer information.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.

• Worked in a team environment to accommodate customers needs
• Maintained high standards of customer service during high-volume and fast paced operations
• Mastered POS system for automated order taking
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Assisted management with inventory and stock
• Rotated through series of different stations based on team needs.
• Troubleshot machine malfunctions and made adjustments to correct problems.

GPA: 3.6

• [Fall, 2022] - Dean's List

• Administrative Event Planner: planned and budgeted a variety of school events for elementary, middle school and high school students
• Tour guide for the school to guests and incoming families, GPA: 4.0
• Consistently ranked first honor roll throughout all four years
• 4.5 GPA
• Top Ranked: 10%
• Student Government President
• Team Captain of Lady Valiant Basketball Team
• Graduated magna cum laude

Dual Enrollment Program

• Units completed in: Economics, Political Science, and Psychology
• GPA: 3.0