Diane Katavolos

• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
• Signed and received mail with signature requirements upon delivery and loading.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Directly interacted with customers to deliver mail, packages and ordered goods.

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• Sorted mail according to order of address appearance for easy access in field.

• Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
• Classified all vehicles passing through toll lanes in accordance with procedural requirements.
• Operated toll collection equipment and processed toll payments accurately.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Maintained cash drawer of $1500 or more per shift.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Lifted up to 70 pounds at once and used pallet jacks to move heavier loads.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Mechanics helper

• Handled calls promptly and with courteous professionalism.
• Maintained working knowledge of products, accounts, representatives, tools and systems.
• Processed orders, service requests and applied information to customers.
• Completed call documentation while speaking with customers.

• Assessed quality of finished products with careful inspections.
• Communicated quality issues with management promptly.
• Assessed products or services to evaluate conformance with quality standards.