Diane Kemper
Cincinnati,Ohio
Summary
Ethical, detail-oriented Interpreting graduate with a background in financial counseling and educational support. Proven ability to navigate complex terminology, maintain professional neutrality, and adapt communication for diverse Deaf and DHH populations. Committed to linguistic integrity and strict adherence to the RID Code of Professional Conduct.
Overview
21
21
years of professional experience
Work History
Remote Monitor Professional
Total Home Care Solutions
Cincinnati, OH
07.2021 - Current
- Accessible Monitoring: Monitored well-being of Deaf clients, ensuring linguistic accessibility and safety through remote visual platforms.
- Clear Reporting: Documented health updates and client care plans with professional precision for medical teams.
- Interdisciplinary Collaboration: Coordinated with healthcare professionals to ensure support services met the specific cultural and linguistic needs of Deaf clients.
- Crisis Management: Maintained high situational awareness to identify and relay critical changes in client health or environment.
Concierge
Best Upon Request
Cincinnati, OH
06.2019 - 08.2021
- Information Synthesis: Delivered tailored information and resources by rapidly assessing guest needs and cultural preferences.
- Logistics Coordination: Streamlined multi-departmental communication to ensure seamless service delivery in a fast-paced environment.
- Adaptive Service: Provided empathetic, specialized assistance for guests with diverse needs, ensuring full accessibility to services.
- Dynamic Multitasking: Managed high-volume requests and complex logistics while maintaining professional decorum under pressure.
Certified Credit Counselor
Trinity Debt Management
Sharonville, OH
04.2016 - 03.2018
- Linguistic Mediation: Facilitated complex financial discussions, translating dense credit and debt concepts into accessible budgeting plans.
- Professional Advocacy: Liaised between clients, creditors, and major credit bureaus to negotiate terms and resolve disputes.
- Data Analysis: Evaluated sensitive credit reports to identify discrepancies and communicate strategic solutions to clients.
- Ethical Handling: Managed highly confidential financial data and legal documentation with strict professional integrity.
- Client Consultation: Provided high-level counseling to diverse populations, focusing on clear communication and financial literacy.
Teachers Assistant for Deaf and DD Students
St. Rita School for the Deaf
Cincinnati, OH
11.2004 - 06.2015
- Communication Support: Facilitated accessible communication for Deaf/DD students using visual-gestural strategies and tailored language levels.
- Classroom Management: Led life-skills instruction and utilized positive reinforcement to manage behaviors and maintain a productive environment.
- Linguistic Observation: Evaluated student social and physical development to ensure curriculum accessibility and effective communication.
- Ethical Documentation: Maintained detailed student records, ensuring strict adherence to privacy and educational standards.
- Collaborative Support: Partnered with faculty to adapt lessons for diverse cognitive and linguistic needs.
Education
Associate of Applied Science - American Sign Language Interpreting
Cincinnati State And Technical College
Cincinnati, OH12-2026
Timeline
Remote Monitor Professional
Total Home Care Solutions
07.2021 - Current
Concierge
Best Upon Request
06.2019 - 08.2021
Certified Credit Counselor
Trinity Debt Management
04.2016 - 03.2018
Teachers Assistant for Deaf and DD Students
St. Rita School for the Deaf
11.2004 - 06.2015
Associate of Applied Science - American Sign Language Interpreting
Cincinnati State And Technical College