Diane Landon
Caregiver
Dade City,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Dollar General. Expert in elderly care and adept at problem-solving, ensuring high-quality service. Skilled in time management and maintaining respectful, compassionate interactions, significantly improving client and customer experiences.
Overview
14
14
years of professional experience
Work History
Caregiver
Self Employed Services
08.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Deli Clerk
Publix
08.2014 - 09.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Store Manager
Dollar General
10.2010 - 08.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Indian Lake High School
Lewistown, OH1984
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
Timeline
Caregiver
Self Employed Services
08.2023 - Current
Deli Clerk
Publix
08.2014 - 09.2024
Store Manager
Dollar General
10.2010 - 08.2014
Indian Lake High School
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