Diane Laramie
Valparaiso,IN
Summary
Dynamic and detail-oriented professional with extensive experience at Four Winds Casino Resort, excelling in revenue auditing and cash management. Proven track record in enhancing operational efficiency and ensuring compliance with regulations. Strong proficiency in Microsoft Excel and exceptional customer service skills, consistently achieving high levels of accuracy and satisfaction.
Overview
8
8
years of professional experience
Work History
Revenue Audit Clerk
Four Winds Casino Resort
07.2023 - Current
- Performs repetitive clerical functions and audits of daily revenue and other casino information.
- Enters daily information into revenue audit report forms, run reports, reviews documentation for accuracy.
- Tracks coupons used on property, records variances and other accounting related functions.
- Reviews casino transactions for compliance with Minimum Internal Control Standards, and Federal and State tax reporting requirements.
- Evaluates various situations, with respect to revenue audits, and determines how to handle the situation.
- Ensures a maximum level of property-wide service and satisfaction, in the area of revenue auditing, is achieved and maintained.
- Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
- Held accountable for the accuracy, confidentiality, and thoroughness of departmental records, data entry, and reports.
- Assigned audits and duties include work from multiple properties and/or online gaming.
Cage Cashier
Four Winds Casino Resort
02.2020 - 07.2023
- Accurately balances assigned bank.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Processed various cash transactions and answered gaming customer questions.
- Performed check cashing for customers based on company policies.
- Checked customer identification and verified signatures for large transactions.
- Helped patrons access funds by cashing chips and processing credit card advances.
- Quickly and accurately counted drawers at start and end of each shift.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Secured casino funds not in use after balancing cash drawer.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
- Maintained high levels of security and confidentiality, safeguarding sensitive customer information.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to significant reduction in transaction errors by providing thorough training and support to new hires.
Accounting Clerk
Mikropor Inc
03.2019 - 08.2019
- Operate computers programmed with accounting software to record, store, and analyze information.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Reconcile or note and report discrepancies found in records.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Access computerized financial information to answer general questions as well as those related to specific account.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Match order forms with invoices, and record the necessary information.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Perform general office duties such as filing, answering telephones, and handling routine correspondence.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Cash Control Clerk
Deep River Water Park
05.2017 - 09.2017
- Promoted a positive work environment by effectively communicating with colleagues and supervisors on cash-related matters.
- Supported management in auditing activities, providing detailed reports on cash handling accuracy and adherence to policies.
- Facilitated smooth operations by ensuring timely bank deposits and maintaining accurate deposit records.
- Managed inventory levels within the vault area for optimal efficiency while adhering to company standards regarding currency denominations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Entered figures using 10-key calculator to compute data quickly.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Education
Associate of Science - Accounting
Ivy Tech Community College of Indiana
Valparaiso, IN05-2018
Skills
- Microsoft Excel
- Financial statements
- Journal entries
- Auditing procedures
- Organization skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Revenue Audit Clerk
Four Winds Casino Resort
07.2023 - Current
Cage Cashier
Four Winds Casino Resort
02.2020 - 07.2023
Accounting Clerk
Mikropor Inc
03.2019 - 08.2019
Cash Control Clerk
Deep River Water Park
05.2017 - 09.2017
Associate of Science - Accounting
Ivy Tech Community College of Indiana
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