Diane Mckey

Dedicated customer service associate with 5+ years of experience in corporate environment and call center. Constantly achieved high customer satisfaction ranking by producing customer satisfaction with the ability to build productive relationships, resolve complex issues, and earn customer loyalty. Extensive experience in servicing customers, both in person and by telephone. Providing a high level of customer service and client relations based on outstanding communication and interpersonal skills. Attention to detail and have the ability to work quickly and efficiently in a fast-paced environment.

• High Volume Call Center
• Hardware Configuration
• System Implementation
• End User Training and Support
• Troubleshooting and Issue Resolution
• Customer Satisfaction Enhancement