Diane Mills
San Antonio
Summary
Dedicated professional with extensive experience as an Adult Probation Officer at Travis County Adult Probation Dept, skilled in crisis intervention and risk assessment. Successfully developed individualized case plans, enhancing client rehabilitation outcomes. Known for building strong rapport with clients while ensuring compliance with court-ordered conditions, fostering a supportive environment for positive change.
Overview
21
21
years of professional experience
Work History
Private Caregiver
Self-employed
San Antonio
07.2019 - Current
- Improved patient outlook and daily living through compassionate care.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contributed to case reviews of client status and progress.
- Assessed changes in the physical or mental condition of elderly clients, and reported any concerns to the family immediately.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Assisted elderly clients with daily living activities such as bathing, dressing, grooming and toileting.
- Transported elderly clients to medical appointments, errands and social events in a safe manner.
Adult Probation Officer
Travis County Adult Probation Dept
Austin
03.2004 - 05.2010
- Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
- Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
- Created, organized and maintained files, case notes and electronic databases.
- Monitored compliance with court-ordered conditions such as attending counseling, submitting to drug tests, or completing community service hours.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Provided guidance and support to probationers in areas such as employment opportunities and educational goals.
- Advised judges on sentencing options for offenders based on a variety of factors such as criminal history and likelihood of rehabilitation success.
- Developed and implemented individualized case plans for probationers based on risk assessment information.
- Performed initial assessments of offenders to determine the level of supervision required.
Education
Bachelor of Science - Criminal Justice
Texas State University
San Marcos, TX05-2003
Skills
- Crisis intervention
- Risk assessment
- Case management
- Client supervision
- Report writing
- Mental health awareness
- Offender supervision
- Behavioral assessment
Timeline
Private Caregiver
Self-employed
07.2019 - Current
Adult Probation Officer
Travis County Adult Probation Dept
03.2004 - 05.2010
Bachelor of Science - Criminal Justice
Texas State University